International Business Machines Corporation

Hcl Technologies Limited

Ciaran Hannigan

Jeremy A Greenberger

John Kenyon Gerken, Iii

Michael R Billau

Matthew J Margolis

Ryan M Graham

Kevin Roisin

Zachary M Greenberger

Nicholas R Sandonato

Kevin M J Roisin

Methods, computer program products, and systems are presented. The methods include, for instance: receiving, by one or more processor, floor area data, zone data, trigger interaction data, and notification data associated with the products offered for sale in the different zones. The method can include receiving, by the one or more processor, triggering event data regarding a product or products in response to user interaction with a mobile device in the venue and location data of the mobile device in the venue at the time of the triggering event data, automatically determining whether the received triggering event data and the received location data match an associated zone data and trigger interaction data, and automatically sending an associated notification to the mobile device regarding purchase of a product or products in the venue.

Mapping mobile device interactions and location zones in a venue for use in sending notifications

Systems and methods for detecting doorway tailgating are disclosed. A method includes: determining, by a computer device, a mobile device moves through a doorway to a secure area; determining, by the computer device, a security protocol was not passed for the mobile device to move through the doorway; and generating, by the computer device, an alert based on both the determining the mobile device moves through the doorway to the secure area and the determining the security protocol was not passed.

Tailgating detection

A computer-implemented method includes: monitoring, by a computing device, respective locations of a plurality of user devices; determining, by the computing device, that a particular group of user devices of the plurality of user devices are located within a threshold distance of each other based on monitoring the respective locations of the plurality of user devices; and storing or outputting, by the computing device, grouping information indicating that the particular group of user devices are associated with a single user based on the determining that the particular group of user devices are located within a threshold distance of each other.

Associating multiple user devices with a single user

A set of rules for assigning a transmission number to one or more computing devices is received. An indication from a first computing device is received. The indication includes a request for a transmission number. The transmission number for the first computing device is determined using the set of rules and a transmission window. The transmission number is transmitted to the first computing device.

Determining a transmission number for a device

Devices and methods for prioritizing alert recipients using activity monitoring data are disclosed. A method includes: receiving, by a computing device, an incoming alert; receiving, by the computing device, activity data corresponding to a first on-call person; determining, by the computing device, whether or not the first on-call person is available using the activity data corresponding to the first on-call person; in response to determining that the first on-call person is available, the computing device sending the incoming alert to the first on-call person; and in response to determining that the first on-call person is not available, the computing device sending the incoming alert to a second on-call person.

Prioritizing alert recipients using activity monitoring data

Disclosed embodiments provide techniques for suppression of commerce notifications based on user activity. In embodiments, the user activity is an activity such as an acknowledgement via an application on an electronic mobile computing device that is associated with the user. A first message is sent including information regarding offers and/or sales at a venue. The user may, at that time, interact with the information by pressing a button or activating a link to obtain more information. That interaction is recorded and used as criteria for sending or suppressing a second message. Alternatively, the second message may be modified. The modification can include rewording the first message as a reminder, and/or removal of audio and/or vibration alerts for the second message. These features promote a user experience in which the user is aware of a sale or promotion and the in-store experience remains positive.

Suppression of commerce notifications based on user activity

Methods, computer program products, and systems are presented. The method computer program products, and systems can include, for instance: generating a first mobile device fingerprint of a mobile device and associating the first mobile device fingerprint to an identifier, and generating a second mobile device fingerprint of the mobile device and associating the second mobile device fingerprint to a MAC address of a mobile device. The methods, computer program products, and systems can include, for instance: receiving a first mobile device fingerprint of a mobile device and an identifier associated to the first mobile device fingerprint; receiving a second mobile device fingerprint of the mobile device and a MAC address associated to the second mobile device fingerprint; and associating received data received from the mobile device to the identifier.

Mobile device identification

Methods, computer program products, and systems are presented. The method, computer program products, and systems can include, for instance: obtaining position data for a plurality of mobile devices, wherein mobile devices of the plurality of mobile devices have associated identifiers, and wherein the obtained position data is data that has been derived using wirelessly emitted signals; examining data of the position data to determine that one or more user is present within a neighboring zone of a venue, the neighboring zone being a zone that neighbors a certain zone of the venue; predicting that at least one user of the one or more user within the neighboring zone intends to be in the certain zone; specifying a zone association of the at least one user as the certain zone of the venue; and providing one or more output based on the specifying.

Eliminating false positives of neighboring zones

A computer-implemented method includes comprises identifying a pointer device associated with a pointer position identifier and a pointer direction identifier. The computer-implemented method further includes identifying a target device associated with a target position indicator and determining whether, within a tolerance margin, the pointer devices points at the target device. A corresponding computer program product and computer system are also disclosed.

Device selection in three-dimensional environments

Approaches presented herein enable providing a group-based purchasing incentive related to a product or service at a retail store to a customer among a group of customers contingent on an action being performed by a predefined number of members from the group. Specifically, a customer in a retail store is identified as part of a group of customers. A notification of a group-based purchasing incentive offer is transmitted to a mobile device of the identified customer. The offer is contingent on a specified number of other customers in the group performing an action. When the specified number of other customers in the group have performed the action, the group-based purchasing incentive is provided to the identified customer.

Growing community of inventors

Morrisville, NC, United States of America

Ciaran Hannigan