Samsung Electronics Co., Ltd.

Chunga Han

Christopher Dean Brigham

Jaehwan Lee

Mark Gregory Gabel

Marco Paolo Antonio Iacono

Gaurav Bhushan

Harim Lee

Jisoo Yi

Meesun Song

According to various embodiments, provided is a control operation comprising: receiving a first utterance from a device; determining a specific category corresponding to the received first utterance from among a plurality of categories; determining a first domain for processing of the first utterance from among a plurality of domains related to the determined specific category; acquiring information enabling an operation corresponding to the first utterance to be performed based on the determined first domain; receiving a second utterance from the device; identifying whether processing of the second utterance is possible in the determined first domain; based on identifying that the processing of the second user utterance based on the first domain is not possible, checking a second domain among the plurality of domains, and identifying whether processing of the second utterance based on the second domain is possible; and based on identifying that the processing of the second utterance based on the second domain is possible, acquiring information enabling an operation corresponding to the second utterance to be performed based on the second domain. An operation of determining a domain corresponding to a user utterance of the electronic device may be performed using an artificial intelligence model.

Electronic device for processing user utterance and operation method therefor

A system including at least one memory, and at least one processor operatively connected to the memory is provided. The memory may store instructions that, when executed, cause the processor to receive an input of selecting at least one domain from a user and store the input in the memory, recognize, at least partially based on data regarding a user utterance received after the input is stored, the utterance, determine, when the utterance does not comprise a domain name, whether or not the utterance corresponds to the selected domain, and generate a response by processing the utterance by using the selected domain when the utterance corresponds to the selected domain.

System for processing user voice utterance and method for operating same

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Suwon-si, South Korea

Chunga Han