Other

Sbc Properties, L.p.

Christopher W McKinzie

Claire Svetlana Vishik

A method is provided for synchronizing disparate customized address books which each include contact information including an email address for a customer. The method includes storing identification information for each communications partner. Each communications partner is associated with a different disparate customized address book. The identification information is used to update the disparate customized address books when the contact information of the customer is changed to changed contact information. The method also includes determining when the contact information of the customer changes to changed contact information. The method further includes updating each of the disparate customized address books to include the changed contact information when the contact information of the customer is changed to the changed contact information.

Multi-modal address book

A multi-modal address book for a customer associated with at least one account in an electronic communications environment is provided. The multi-modal address book is associated with a customized profile of the customer and has multiple entries. Each entry of the multi-modal address book is associated with a communications partner and includes at least one address. Information of a centrally stored copy of the address book is automatically synchronized with a copy of the address book provided at a remote communications device when information of an entry is altered at either the centrally stored address book or the copy of the address book. An indicator can be stored in association with at least one of the entries of the address book. The indicator indicates that an address book of a communications partner corresponding to an entry is to be automatically updated when the profile of the customer is altered. The updating occurs without regard to the modality used to communicate with the stored address.

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San Antonio, TX, United States of America

Christopher W McKinzie