Microstrategy, Inc.

Christopher S Leon

Anurag Patnaik

Michael Zirngibl

Bodo Maass

Hannes Eberle

Alberto Santa Ana

Wolf Mosle

Benjamin Reyes

Kyle N Yost

Robert G Trenkamp

Peter G Wilding

Ki Sung Yoon

A method and system for accomplishing closed-loop transaction processing in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request a transaction based on said information. The requested transaction is completed automatically by connecting to a second system for processing.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services with closed loop transaction processing

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with closed loop transaction processing

A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server and a method for initiating telephone calls using on the fly content and speech generation.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with system and method that enable on-the-fly content and speech generation

This invention relates to a system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention relates to a system and method that enable personalized delivery of information in real-time, via natural language voice communication with a voice-enabled terminal device. The system and method combines personalized information broadcast technology with an active voice page. An active voice page is created by the system, stored in a call database and used to generate dynamic voice menus. A call server retrieves the AVP from the call database and delivers the content of the service by dialing a subscriber's telephone number, speaking message text to the subscriber and recording the subscriber's input in response to the call menus. A unique AVP is generated for each subscriber scheduled to receive voice service content.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services

The delivery of voice serve messages communicating financial, personal or other news telecasts may be customized according to the identity of the recipient and controlled by voice commands. A voice service bureau may generate voice messages for individual subscribers according to their preselected interest and needs. For instance, a financial bulletin may be abbreviated from 'Your portfolio has declined by 5% this morning, do you want to sell' The subscriber may be identified using voice-activated PIN or other information, or be authenticated using voice recognition.

System and method for voice-enabled input for use in the creation and automatic deployment of personalized, dynamic, and interactive voice services

A system and method for creation and automatic deployment of audible personalized, dynamic and interactive services, including information derived from on-line analytical processing (OLAP) systems, to a two-way communication device, including electronic mail, two-way pagers, phones, personal digital assistants, and telephones, based on subscriber-specified criteria.

System and method for automatic transmission of audible on-line analytical processing system report output

A method and system for accomplishing real-time queries in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice-based communication between a user and a first system is established and a report is transmitted to the user. The report might comprise information and at least one request for user input based on said information. In response to the report, the user can request that additional queries be run against database or other data repository. The requested is drawn from the database automatically, in real-time by connecting to the database.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time database queries

A method and system for generating TML (an XML based language) and formatting reports is disclosed. The method and system of the present invention operate in conjunction with an interactive voice broadcasting system and are used to develop active voice pages&#x2014;TML documents that are to used generate dynamic voice menus that drive the interaction between a user and an interactive voice broadcasting system.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services including module for generating and formatting voice services

The interactive delivery of voice serve messages communicating financial, personal or other news telecasts can be accessed at a subscriber's convenience on an inbound telephone, network enabled or other call. A voice service bureau may generate voice messages for individual subscribers according to their natural language queries. For instance, a subscriber may inquire 'What was the closing Dow today' and the system converts the request to digital form, discriminates search terms, interrogates a database and annunciates to the call 'The closing Dow was 11,000 today'. Responses to those or other inquiries may be delivered in real time or substantially real time.

System and method for the creation and automatic deployment of personalized, dynamic and interactive inbound and outbound voice services, with real-time interactive voice database queries

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Washington, DC, United States of America

Christopher S Leon