Fifth Third Bank

Christopher Ryan Germain

Arthur Eladio Weston

Samuel Davis Edison

Sarah Elizabeth Rossi

The present disclosure describes an electronic device. The electronic device includes a memory and a processor. The processor is configured to provide an utterance to an NLU model, which selects an intent from the list of intents based on the utterance. The processor is also configured to cause a response to the utterance to be provided to a user based on the selected intent. The NLU may be trained by obtaining a dataset comprising one or more words, generating a list of intents based at least in part on the dataset, grouping the list of intents into one or more domains, generating a list of training utterances for each intent in the list of intents, and modifying one or more parameters of the NLU model based on the list of intents, the list of training utterances, and/or the one or more domains.

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Cincinnati, OH, United States of America

Christopher Ryan Germain