At&t Intellectual Property I, L.p.

Christopher Rath

Rittwik Jana

Shu Shi

Michael Hwang

Varun Gupta

Mazin E Gilbert

John F Murray

Tan Xu

David A Kapilow

Wen-Ling Hsu

Michelle Martens

Sanjay Krishna

Don Green

Alexander Shatov

Peixuan Gao

Kelley Mantione

Sannan Tariq

Cheryl Brooks

Facilitating geo-distributed dynamic network system for ubiquitous access to multiple private networks in advanced networks (e.g., 4G, 5G, and beyond) is provided herein. Operations of a method can comprise establishing, by a system comprising a processor, a first communication link between a first network device and group of devices connected via a private network connection. The method also can comprise establishing, by the system, a second communication link between the first network device and a second network device. The second network device can be included in a group of network devices associated with a communication network provider. Further, the second network device can facilitate communication with a communication device.

Facilitating a geo-distributed dynamic network system for ubiquitous access to multiple private networks

Federation of trusted data distribution systems is accomplished by treating an entire data distribution network as either a publisher or subscriber to a feed in another data distribution network. A first data feed is created in a first data feed management subsystem associated with a first data distribution network. A second data feed related to the first data feed is created in a second data feed management subsystem associated with a second data distribution network. A first data access policy is associated with the second data feed and a publisher for the second data feed is created in the second data distribution network. The identity and authentication of a second subscriber to the second data feed in the second data distribution network is managed by referencing the first data access policy.

Systems and methods for data distribution using a publication subscriber model with a federation of trusted data distribution networks

A method may include obtaining a state diagram of a software management system, wherein the software management system manages at least a first software and configuring a license usage management system based on the state diagram.

License usage management

The described technology is generally directed towards techniques to measure interaction latency. Interaction latency can be measured at a client device by measuring time intervals between user inputs and corresponding feedback, such as video frames responsive to the user inputs. Feedback can comprise communication bursts received at the client device. The communication bursts can be detected and correlated with user inputs in order to measure interaction latency. Feedback can also comprise video response features which are responsive to the user inputs. Received video frames can be analyzed to discover response features, and video frames including the response features can be correlated with user inputs in order to measure interaction latency.

Interactive latency measurement

A processing system including at least one processor may receive a request from a client device for a deployment of a client service to a mobile edge infrastructure of a telecommunication network, the mobile edge infrastructure including host devices, and determine at least one requirement for the client service, including at least one of: a distance requirement, comprising a maximum distance between the client device and a candidate host device for deploying the service, or a latency requirement, comprising a maximum latency between the client device and the candidate host device for deploying the service. The processing system may further determine at least one available host device of the mobile edge infrastructure that meets the requirements, select a host device from among the at least one available host device to run the client service, and instruct the client device to connect to the host device that is selected.

Service deployment for geo-distributed edge clouds

Aspects of the subject disclosure may include an artificial intelligence method of routing customer service interactions which begins with an analysis of a body of historical interactions with customers. By monitoring an interaction between a user and an agent, the user's issue may be determined and a potential resolution resource may be identified. By monitoring an exchange between the user and the resource, the analysis may be updated. Other embodiments are disclosed.

System and method for artificial intelligence routing of customer service interactions

Growing community of inventors

Hillsborough, NJ, United States of America

Christopher Rath