Accenture Global Services Gmbh

Christopher P Foley

John Reader Hubbell

William Christopher Draper

Thomas Kenneth Stovall

Thomas Kenneth Stoval

Disclosed herein are learning solutions that utilize a content development module that is nested inside a total learning solution and identifies, develops, and manages required course content. A content development module is particularly adapted to assemble and compile custom learning content materials for use in the learning solution by appropriately taking business strategy alignment and other information into consideration. The learning content may be developed as a third party service in accordance with a service level agreement. A service level agreement is a contract between the learning solution services provider and the learner (i.e., outsourcing) organization that establishes the requisite quality and effectiveness levels of the learning solution services as measured by one or more performance metrics. In such cases where a service level agreement is present, internal performance metrics are constantly evaluated to ensure that the content development and management resources necessary for a given learning effort are properly reserved, allocated, and/or utilized.

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Christopher P Foley