Workspot, Inc.

Christopher N Thomas

Amitabh Bhuvangyan Sinha

Puneet Chawla

Robert Zeljko

Abhijeet Kumar

Yatin Vasavada

Guang Yuan Li

A system and a method are disclosed for managing information technology (IT) infrastructure. Client devices interact with applications of an enterprise that may be hosted in data centers of the enterprise or as software as a service (SaaS) applications. An IT management system receives session information from client devices. The session information describes interactions of client devices with applications, for example, response time of applications for each interaction. The IT management system analyzes the session information received from various client devices to identify issues with IT infrastructure. The IT management system generates warning messages describing the issues identified and sends them for review, for example, by a system administrator.

Managing information technology infrastructure based on user experience

A system and method are disclosed for adaptive authentication. An access control system stores policies for an enterprise, where each policy specifies a type of access control. The type of access control includes one or more security rules, which may specify authentication procedures, allowable behaviors, or both. The access control system stores a mapping from contexts of requests to interact with applications and access control policies. When a user requests access to an application associated with the enterprise via a client, the access control system receives the context of the request. The access control system selects an access control policy for the context of the request. The access control system sends access control information from the access control policy selected to the client. The client interacts with the user to perform the authentication.

Context-based authentication of mobile devices

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Kernville, CA, United States of America

Christopher N Thomas