Salesforce Com, Inc.

Facebook, Inc.

Salesforce, Inc.

Christopher Masterson

Andrew Michael Chung

Diana Berlin

John Arlan Brock

Nate Botwick

Norris Lee

Merwan Hade

Justin Edmund

Anh Khuc

Ben Cronin

Matthew Chan

David Engelberg

Yang Su

Pedram Razavi

Kyle Meyer

Christopher De La Iglesia

Guilherme Carlos De Napoli Ferreira

Scott Andrew Thomson

Jon Yee Chiang

Disclosed herein are system, method, and computer program product embodiments for sharing of collaborative documents with users via instant messaging. In one aspect, a collaborative application is configured to display one or more user interfaces associated with a collaborative application that allows a user to engage in a real-time chat between and among one or more users. The collaborative application may also present one or more user interfaces that allow the user to select one or more references of collaborative documents stored at a remote document datastore, and then share these references of collaborative documents with one or more users in the real-time chat. In one example, these references may be represented in real-time chat as a user interface element that visually present the collaborative document title and associated collaborative document pictogram or icon.

Sharing of collaborative documents with users via instant messaging

Described herein are a system, apparatus, device, method, and/or computer program product embodiments and/or combinations and sub-combinations thereof for displaying a live database record in a chat session. In a given embodiment, a collaborative communications system may cause display of a subset of fields the database record in a chat session. The collaborative communications system may detect activation of the chat session. The collaborative communications system may retrieve the current values of the subset of fields. Upon retrieval, the collaborative communications system causes display of the subset of fields of the database record including an updated value for a field in the chat session.

Live database records in a chat platform

Display screen or portion thereof with animated graphical user interface

Display screen or portion thereof with graphical user interface

A server system sends links to content categories for display on a user device associated with a user. Each content category corresponds to a subset of content items. When a link to one of the content categories is selected, the corresponding subset of the content items is sent for display on the user device. The system selects a group of content items according to determined relevance scores for the user based on one or more relevance criteria and sends links to the content items in the group for display on the user device in a first order according to the relevance scores. The system adjusts the relevance scores of some content items in the group according to user feedback and resends links to the content items in the group for display on the user device in a second order according to the adjusted relevance scores.

Methods and systems for accessing relevant content

A server system receives a first request for access to content items from a user device associated with a user. In response to the first request, links to a plurality of content categories are sent for display on the user device. The content categories include a plurality of content items. Furthermore, a first group of content items determined to be relevant to the user is identified in accordance with one or more relevance criteria. The first group of content items includes a first subset of the plurality of content items. In response to the first request, links to the first group of content items are sent for display on the user device in addition to the plurality of content categories.

Growing community of inventors

San Francisco, CA, United States of America

Christopher Masterson