Cellco Partnership

Verizon Patent and Licensing Inc.

Christopher M Crawford

Humphrey D Chen

Asif Nooruddin Batada

Muzaffer Kanaan

A customer-accessible station includes a near field communication (NFC) transceiver configured to interact with another NFC transceiver of a customer's mobile station and/or a micro-cell base station subsystem for use at a premises of an enterprise includes a base transceiver system configured for wireless communication with a mobile station over a frequency band allocated for mobile traffic in a macro cellular network. A communication interface sends and receives communications for one or more mobile stations when at the premises via a packet data network. A controller coupled to the base transceiver system operates the micro-cell base station subsystem to appear as a base station similar to a base station of the macro cellular network, including enabling mobile station registration. A customer management server responds to identification of a registered mobile station by communicating information about a customer associated with the identified mobile station to a system used by enterprise personnel.

Kiosk-based mobile customer check-in

A micro-cell base station subsystem at a premises of an enterprise includes a base transceiver system configured for wireless communication with a mobile station over a frequency band allocated for mobile traffic in a macro cellular network. A communication interface is configured to send and receive communications for one or more mobile stations when at the premises via a packet data network. A controller coupled to the base transceiver system is configured to operate the micro-cell base station subsystem to appear as a base station similar to a base station of the macro cellular network, including enabling mobile station registration. A softswitch coupled to the packet data network enables mobile station registration with the macro cellular network through the micro-cell base station subsystem. A customer management server responds to identification of a registered mobile station by communicating information about a customer associated with the identified mobile station to a system used by enterprise personnel.

Providing mobile network derived check-in for customer relationship

Exemplary embodiments include methods and systems for a deterministic facilitating for a dual-mode handoff between a local area network (LAN) and a wide area network (WAN). The hand-off method may include associating identification information with a mobile user device and locating the mobile user device within a local area network based at least in part on the identification information associated with the mobile user device. The hand-off method may also include moving the mobile user device outside a coverage area of the local area network, associating the mobile user device with a wide area network based at least in part on the identification information associated with the mobile user device, and updating a wide area network server of a location associated with the mobile user device.

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Exeter, NH, United States of America

Christopher M Crawford