Verizon Data Services Inc.

Verizon Patent and Licensing Inc.

Verizon Services Corporation

Telesector Resources Group, Inc.

Verizon Data Services India Private Limited

Gte Communication Systems Corporation

Telesctor Resource Group, Inc.

Christopher L Helbling

Craig L Reding

John R Reformato

Mahesh Rajagopalan

Paula Ann Dromlewicz

Nagendra Kunuturi

Robert A Chingon

Ashutosh K Sureka

John Herman Wurster

Stephen Paul Brennan

Robert C Baruch

Sandeep Chakravarty

Ravi Penumatsa

Sandeep Chakraverty

Byron M Pinto

Shadman Zafar

Sathish Subramanian

Paula A Dromlewiez

Brian Frederick Roberts

Jack Jianxiu Hao

Dahai Ren

Xuefeng Yao

Shuai Wu

Haiyan Zhou

Gerald Honma

Ziauddin Majid

Loren Swingle

Paula A Giuda

Jagmit Singh

John H Wurster

Methods, systems, and apparatuses for group messaging are disclosed. An exemplary method includes a group messaging system receiving a broadcast message from an originating user, imposing a limit on a number of text characters included in the broadcast message, identifying a group of intended recipients of the broadcast message, determining contact information for an intended recipient included in the group, determining at least one broadcast message sending method for the intended recipient, and sending the broadcast message to the intended recipient using the at least one broadcast message sending method.

Method and apparatus for group messaging

Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.

Methods and systems for call management with user intervention

Exemplary methods and systems for facilitating SMS data transfer services in mobile devices are described. An exemplary method includes sending a first SMS message to a device with a payload of the first SMS message including machine-readable information. Next, a second SMS message may be received from the device with a payload of the second SMS message including machine-readable information. The first or second SMS message payloads may include, for example, a synchronization message, a call message, call data, or a scheduling message.

Short message service (SMS) data transfer

Methods and apparatuses for enabling a user to perform telecommunication operations are disclosed. A method disclosed includes receiving a device having a storage containing data corresponding to an account identifier and data associated with a voice portal and then establishing a connection with a server associated with the voice portal. Upon establishing the connection, the data corresponding to the account identifier is provided to the server associated with the voice portal. Then, upon confirmation by the server that the account identifier corresponds to an active subscriber account, the user is enabled to perform selected operations of the voice portal using voice input commands based on limitations, if any, associated with the active subscriber account.

Method and apparatus for enabling a user to perform telecommunications operations

Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information. The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining.

Methods and systems for automatic forwarding of communications to a preferred device

Methods and systems consistent with the present invention screen calls. A first server receives information pertaining to a call to a user from a calling party. The first server then determines whether a real-time call management function is enabled for the user and determines whether a calling party number associated with the calling party is valid when the realtime call management function is not enabled. A call screening function is performed when the calling party number is invalid. The first server provides a notification of the call to a device associated with the user when the real-time call management function is enabled. A second server initiates the call screening function when the user selects a call screening option included in the notification.

Methods and systems for preemptive rejection of calls

Methods and systems are provided for managing a communications line associated with two or more users. These methods and systems include receiving first user line management information regarding handling of calls to the communications line from one or more contacts in a first address book, the first address book associated with the first user. Further, these methods and systems include receiving second user line management information regarding handling of calls to the communications line from one or more contacts in a second address book, the second address book associated with the second user. Additionally, the methods and systems are capable of receiving from the communications network information regarding a call received on the communications line associated with the two or more users, determining handling of the call based on the received first user and second user line management information, and forwarding to the communications network instructions regarding the handling of the call, such that the communications network handles the call in accordance with the determined handling.

Methods and systems for multiuser selective notification

Methods and Systems for managing one or more communications devices associated with a user of a communications network are disclosed. The methods and systems are capable of receiving an indication regarding wireless communications between a first device and a second device. This indication may indicate that the first device has entered or left a vicinity (or range) of a second device. Additionally, this may be accomplished by using a protocol such as Bluetooth protocol, the IEEE 802.11(b) protocol, and/or the IEEE 802.11(g) protocol. For example, in an embodiment, if a first device (e.g., a Bluetooth-enabled wireless phone) enters the vicinity of a second device (e.g., a Bluetooth-enabled user computer), calls for the user may be automatically forwarded to a phone of the user that is located near the second device. Likewise, in an embodiment, if the first device (e.g., a Bluetooth-enabled wireless phone) leaves the vicinity of the second device (e.g., a Bluetooth-enabled computer), calls may be automatically forwarded to the first device.

Methods and systems for automatic communication line management based on device location

Systems and methods are provided for obtaining contact-related information associated with a party using an identifier. The identifier may include a calling party number, a previously-dialed number, and/or a number specified by a user. The identifier could also include an e-mail address, an instant messenger address, a photograph, etc. A request for contact-related information may be initiated by a user and/or a device associated with the user. The request may include an identifier associated with a party. Methods and systems may retrieve contact-related information associated with the party using the identifier. Methods and systems may leverage one or more networks to retrieve the contact-related information. Contact information may be retrieved in order to add a contact to a user's address book.

Methods and systems for directory information lookup

Methods and systems for automatically providing conference calls are disclosed. In one aspect, methods and systems detect a conference call event that was previously configured by a subscriber user and identify participant users associated with the conference call event. In another aspect, when configuring a conference call event, a subscriber user may enter, select or otherwise designate conference information that the user wishes to be displayed in the caller identification fields that are sent out when a bridge dials the participant users associated with the conference call. Once identified, each participant user is contacted and a response is received from each of the users. Based on the received responses, a conference call is established between the participant users and the subscriber user.

Methods and systems for configuring and providing conference calls with customized caller id information

A system may include a load balancer that includes a receiver configured to receive a first notification of voicemail message information associated with a voicemail mailbox. The system may also include a group of servers and each of the group of servers may include a receiver and a transmitter. The receiver may be configured to receive the first notification of the voicemail message information from the load balancer, and the transmitter may be configured to send a second notification of the voicemail message information to a communication device associated with the voicemail mailbox, wherein the second notification causes the communication device to determine whether to request a list of voicemail messages. The load balancer may also include a processor to select a first one of the plurality of servers and a transmitter to send the first notification to the first one of the plurality of servers.

Visual voicemail network architecture

Methods and apparatuses for facilitating group messaging to various communication devices are disclosed. A method disclosed includes receiving from an originating user a broadcast message having an address designating at least in part a group of recipients. Next, an intended recipient may be identified based on at least a part of the address. An indication of the broadcast message may then be sent to the intended recipient in accordance with a sending method that is dynamically selected from a set of sending methods associated with the intended recipient based on characteristics associated with the intended recipient.

Growing community of inventors

Stamford, CT, United States of America

Christopher L Helbling