International Business Machines Corporation

Devereux Research Ab LLC

Convoq, Inc.

Nms Communications Corporation

Rateze Remote Mgmt LLC

Christopher F Herot

Charles J Digate

Alexis M Kopikis

Tonytip Ketudat

Quinton Yves Zondervan

Andrew Rouse

Thomas M Bentley

Timothy Lawson

Daniel J Teven

Mark Jeffrey Waks

Pascal R Chesnais

Imran H Qidwai

John J Ciarlante

Carol A Harris

Rajeev Tipnis

Joshua Randall

Kamal Ayad

A system and method for immediate and delayed real-time communication activities using availability data from and communications through an external instant messaging system, that operates to obtain aggregated user online presence information through its own client software, through interception of client-server communications between an external instant messaging client and server, and through other available interfaces to user account information on such external instant messaging systems. The system operates to gather user online presence information in part by intercepting communications between an instant messaging client and the Internet. The aggregate presence data, as well as other information describing the availability of a user, is used to intelligently route real-time communications, such as instant messages and phone calls. The disclosed system further implements a technique for waiting for changes in a user's availability status, and for performing actions on a user's behalf in response to such changes in availability status.

System and method for immediate and delayed real-time communication activities using availability data from and communications through an external instant messaging system

A real-time communications system that is capable of convening an on-line meeting or teleconference involving text, audio, video, and/or data between multiple users of mobile and non-mobile devices. A mobile telephone is operative to receive an invitation to join an on-line meeting with at least one user of another mobile or non-mobile device. If the mobile telephone network can provide an indication of whether the mobile telephone is powered-on and within the coverage area of the mobile telephone network, a real-time messaging server employs this information to determine the on-line presence of the mobile telephone user before transmitting the meeting invitation. Otherwise, the real-time messaging server assumes that the mobile telephone user is present and on-line. The mobile telephone user may indicate his or her desire to join the on-line meeting by transmitting an SMS message to the real-time messaging server in response to the meeting invitation, after which the real-time messaging system may convene the on-line meeting between the multiple users.

Presence-enabled mobile access

System and method for immediate and delayed real-time communication activities using availability data from communication through an external instant messaging system

A real-time messaging system and method for a plurality of users that obviates the need to install specialized, dedicated software on user computers, and renders the need to become a subscriber of the system unnecessary. The real-time messaging system is a rules-based system that applies a set of rules and user attributes to the availability status of the users to facilitate effective real-time communications between the users. The system allows each user to indicate his or her on-line presence via a hyperlink embedded in and displayable on a web page, an e-mail message, or other hyperlink-supporting document. Each hyperlink is associated with a URL that points to a document such as a web page configured to initiate an on-line meeting or teleconference. A user who wishes to participate in an on-line meeting or teleconference selects a hyperlink corresponding to a particular user or user group, thereby initiating the desired on-line meeting or teleconference.

Initiating an on-line meeting via a web page link

A system and method for enabling users to send and receive messages and other information from mobile devices and enabling users to access server-based information using mobile devices over wireless data networks are disclosed. The present invention enables users to customize information that is received and sent from mobile devices. For example, the user may select to receive emails (or other correspondences) from a particular individual or group of individuals. The user may also select to receive a particular type of types of emails (or other correspondences), such as the ones marked as high priority or otherwise designated as being important. Other variations may also be implemented. In addition, the user may customize responses, replies and other outgoing information from the user's mobile device. Mobile device users may also customize various aspects of views and applications. Examples of customizable options may include home page (e.g., personal, any URL), time zone, date format, font format, language and other options.

System and method for providing customizable options on a wireless device

A system and method for enabling users to send and receive messages and other information from mobile devices and enabling users to access server-based information using mobile devices over wireless data networks are disclosed. The present invention provides a system and method for enabling users to access forms for displaying information on a wireless device, such as a mobile phone, interactive pager, PDA or other wireless device, via a wireless service provider. The forms of the present invention may facilitate a user's ability to retrieve, view and send various types of information from a wireless client device. Different types of forms may include facsimile, memorandum, invitation, user profile and other applications. Forms for each application may include predetermined form fields that are specific to each application. Forms may be created, modified and forwarded (or sent) to one or more selected recipients. Other operations may also be performed.

System and method for providing access to forms for displaying information on a wireless access device

A system and method for enabling users to send and receive messages and other information from mobile devices and enabling users to access server-based information using mobile devices over wireless data networks are disclosed. The system and method provide wireless device access where users may have access to an electronic mail application from the user's mobile device, such as a mobile phone, interactive pager, PDA or other wireless device, via a wireless service provider. The e-mail application may enable users to view messages in various presentation views. Sorting functions and access to address books may be available. Other functionality may include compose, fax, forward, reply, keep private and other functions.

System and method for providing wireless device access to e-mail applications

The present disclosure is directed to systems and methods for routing a message to a communications device. These systems and methods may receive a message via a communications channel, convert the message into a uniform media format, identify at least one of the following: at least one user communications device to receive the message and at least one communications channel for delivering the message, then convert the uniform media formatted message for at least one communications protocol and then forward the message formatted for the at least one communications protocol to the at least one user communications device via at least one communications channel. In accordance with the systems and methods disclosed herein, messages sent in one communications protocol via a communications channel may be delivered to a user in a different communications protocol via a different communications channel. The message may be forward to a user's communications device based upon the user's contact profile and location information and the user's preferences information. In some embodiments, the message may be delivered via an instant messaging communications channel.

Systems and methods for routing messages to communications devices over a communications network

A rules-based real-time messaging system for groups of users, in which an availability status may be maintained in association with each user. Clients are communicably coupled to a real-time messaging server, which maintains indications of the online/offline presence status of each user, as well as other user attributes. Rules and a rules engine are maintained in the real-time messaging server for controlling the delivery of messages to users, and for controlling how the availability of users is provided to other users. Based on the specific rules stored on the real-time messaging server, the rules engine determines the state of various relevant conditions, such as the availability status of users of the system, and also detects the occurrence of various real-time events, such as a user logging-on to or logging-off from the system, in order to control the delivery of various types of messages and/or performance of resulting actions.

Rules based real-time communication system

A rules-based real-time messaging system for groups of users, in which an availability status is maintained in association with each user. Clients are communicably coupled to a real-time messaging server, which maintains indications of the online/offline presence of each user, as well as other user attributes. Rules and a rules engine are maintained in the real-time messaging server for controlling the delivery of messages to the users, and for controlling how the availability of users is provided to other users. Based on the specific rules stored on the real-time messaging server, the rules engine determines the state of various relevant conditions such as the availability of users of the system, and detects the occurrence of various real-time events such as a user logging-on to or logging-off from the system for controlling the delivery of various types of messages and/or the performance of resulting actions.

A system and method for enabling users to send and receive messages and other information from mobile devices and enabling users to access server-based information using mobile devices over wireless data networks are disclosed. The system and method further provides search capabilities on a wireless device. The system and method may further provide storing capabilities wherein search data and other user input and preferences may be stored in a file associated with the wireless client device. The storing capabilities may facilitate searching techniques. In addition, the storing capabilities may retain user selected preferences, views and other information for future wireless access.

System and method for providing search capabilities and storing functions on a wireless access device

A system and method for enabling users to send and receive messages and other information from mobile devices and enabling users to access server-based information using mobile devices over wireless data networks are disclosed. The present invention further provides search capabilities on a wireless device. Search criteria may include searching messages (e.g., emails, memos, and/or other correspondences and documents) based on various fields, such as sender, date, subject and other parts of a message. Other search criteria may also be used. The present invention may also provide an application search form to perform various search functions. A search form may contain a formula field where the field may contain a select formula that may be evaluated on the server for the search operation. This formula typically may reference other fields on the search form.

Growing community of inventors

Newton Highlands, MA, United States of America

Christopher F Herot