At&t Mobility II LLC

Christopher Dinardo

Thomas W Norman

Axel Wells

Devices, systems, and methods for customized communication routing based on user information. When a presence of a first user is detected on a pre-designated webpage of a plurality of webpages of a website, attribute information of the first user is obtained in response to the detected presence and the pre-designated webpage is dynamically modified to display a communication routing option based on the attribute information of the first user. The communication routing option displayed to the first user is different from a communication routing option displayed to a second user having different attribute information. The routing option available to the second user is hidden from display to the first user.

Customized communication routing

Devices, systems, and methods for customized communication routing based on user information. When a presence of a first user is detected on a pre-designated webpage of a plurality of webpages of a website, account information of the first user is retrieved in response to the detected presence and the pre-designated webpage is dynamically modified to present a communication routing option based on the account information of the first user. The communication routing option presented to the first user is different from a communication routing option presented to a second user having different account information.

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Redmond, WA, United States of America

Christopher Dinardo