State Farm Mutual Automobile Insurance Company

Christopher D Sharp

Michelle Delynn Adler

Song Zheng

Cagatay Azkin

Steven Stought

Lynne E Luz

Ashley N Spencer

Seil Cho

A rental self-service ('RSS') computer system, including a processor and a memory, is provided. The processor is programmed to: (i) retrieve policyholder insurance data using a claim identifier and a policyholder identifier; (ii) generate a customized link including the claim identifier and the policyholder identifier, wherein the customized link is executable on a user device to cause display of a searchable interface configured to enable the claimant to search for rentable vehicles from a plurality of vendors; (iii) in response to receiving the customized link from the user device, retrieve rental vehicle data including at least one rental vendor location and vehicle rental cost information; (iv) cause the retrieved rental vehicle data to be displayed on the user device to enable the claimant to view available rental options; and (v) receive confirmation of a rental reservation request of a selected rental option at a selected rental vendor location.

Systems and methods for reserving a replacement rental vehicle

Growing community of inventors

Dunwoody, GA, United States of America

Christopher D Sharp