Avaya Inc.

Christopher Chu

Brijen Doshi

D Michael Overmyer

Dongliang Wang

Ronald S Rozensky

Robert Rhea Seibel

Mukund Sundararajan

Paul Roller Michaelis

Michael John Thomas

Chandra Mouli Ravipati

Sreerupa Das

John Vincent Rishea

Patrick Joseph Toole

Ashis Malty

Frederick C Neff

An alarm access controller is operative to control access to an enterprise network of a communication system responsive to alarms generated by products that are part of a set of internal resources of the enterprise network. In one aspect, the alarm access controller is implemented by a server or other processing element comprising a processor coupled to a memory. The alarm access controller is configured to receive an alarm from one of the products, to identify an external service provider for handling the alarm, and to provide temporary authenticated access of the service provider to the product. By limiting service provider access to an alarm-generating product in accordance with specified time periods or other conditions determined based at least in part on the alarm itself, system security is considerably improved and access control is made more flexible and efficient.

Alarm-driven access control in an enterprise network

A telephone is provided with a port for disconnectably connecting an external information source, such as an MP3 player, to the telephone, and an on-hold function that operates while a call of the telephone is on hold and either presents to the telephone's user the information from the external source if the external source is connected, or presents to the user on-hold information from a telephone network if the external source is not connected, or presents silence at the user's option, irrespective of whether or not the external source is connected.

Telephone using an external media device to provide on-hold information

An entry in an authentication database of an enterprise network is activated responsive to generation of an alarm by a corresponding product that is part of a set of internal resources of the enterprise network. A dynamic URL or other resource identifier based on the activated entry is supplied to an external service provider associated with the product. The external service provider is granted access to the product responsive to submission of the resource identifier by the service provider.

Resource identifier based access control in an enterprise network

Various systems and methods for providing and updating electronic communications are disclosed. For example, a system for utilizing multi-tiered messages is disclosed that includes receiving a message that has a message content, a condition and a future control rule exclusively associated with the message. At least the message content is delivered, and upon satisfaction of the condition, the future control rule is applied to the individual message.

Systems and methods for multi-tiered priority messaging

The present invention provides methods and systems for determining the status and/or extent of damage caused by a disaster. More specifically, a disaster status system (DSS) is used to create a backup communication network, in the event that the primary communication network has been damaged, to locate and/or contact users that may be in or around a disaster-affected area.

System for identifying non-impacted and potentially disaster impacted people and communicating with them to gather impacted status

The present invention provides methods and systems for scheduling recurring calendar items. More specifically, a recurring meeting may be scheduled between participants where the recurring meeting includes at least two different meetings that are set to occur at two different times with a determined periodicity. Allowable dates and times for the recurring meeting can be scheduled based on a number of criteria defined such as the availability of the participants for all meeting times and the availability of participants for certain meeting times.

Growing community of inventors

Lakewood, CO, United States of America

Christopher Chu