Securus Technologies, Inc.

Christopher Barrett Bruton

Isaac Parampottil

Christopher Douglas

Amit Kumar Shrivastava

Mark Lester

David McTee

A controlled-environment facility resident communication and/or media device master control employs a controlled-environment facility vendor datacenter, a centralized investigative data aggregation and analysis system, or the like, to provide a controlled-environment facility management portal to a controlled-environment facility administrator, presenting an option to disable controlled-environment facility resident communication and/or media devices operating in a controlled-environment facility. The controlled-environment facility vendor datacenter, or the like, disables access to controlled-environment facility resident communication and/or media devices operating in the controlled-environment facility, in response to selection of the option to disable devices operating in the facility, sends a message to devices operating in the facility to disable all application programs on a respective device, and disable access to devices operating in the controlled-environment facility.

Termination switch for controlled-environment facility resident communication and/or media devices

Embodiments are directed to a database configured to store digital versions of physical or electronic items received at a controlled-environment facility. Each of the digital versions associated with a unique identifier. A digital network portal is configured to provide remote access to the database. A production system is configured to create physical or electronic copies of selected ones of the stored digital versions. The physical or electronic copy comprises an image of the original physical or electronic item and a two-dimensional barcode. The two-dimensional barcode comprises a network address for the digital network portal and the unique identifier. The two-dimensional barcode may comprise a Quick Response (QR) code.

Systems and methods for processing and certifying digital mail

Proactive multiple controlled-environment facility investigative data aggregation and analysis systems and methods may accept setup of alerts, each alert associated with particular data related to electronic communications, and each alert to be directed to at least one person not associated with the controlled-environment facility in which the communication originated, in which a particular resident associated with the electronic communication resides, and/or the like. Captured data related to electronic communications associated with each of a plurality of residents is received and/or retrieved and the at least one person not associated with the controlled-environment facility is alerted when the particular data related to electronic communications is received or retrieved with respect to a particular electronic communication.

Proactive investigation alert systems and methods for multiple controlled-environment facilities

Controlled-environment facility resident pattern electronic communication detection systems and methods may employ a controlled-environment facility secure communication platform, an investigative data aggregation and analysis system, and/or the like. Controlled-environment facility individual resident outgoing electronic communication velocity is monitored. The individual resident outgoing electronic communication velocity may be the number of electronic communications placed by a controlled-environment facility resident, to telephone numbers and/or electronic communication addresses over a period of time. A sharp increase in outgoing electronic communication velocity for a particular controlled-environment facility resident over a relatively short period of time may be recognized and controlled-environment facility personnel of a controlled-environment facility in which the particular controlled-environment facility resident resides may be alerted that the particular resident is at risk of imminent danger, such as suicide, in response to recognition of the sharp increase in outgoing electronic communication velocity for the particular resident over the relatively short period of time.

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Frisco, TX, United States of America

Christopher Barrett Bruton