Sap Ag

Christian Scheelen

Andreas Vogel

Shailesh Jannu

A gaming system identifies players in a game. A player interaction score may be computed for an identified player. One or more engagement actions may be generated based on the player interaction score. The gaming system may engage the identified player according to the one or more engagement actions. In some embodiments, the player interaction score may be used to categorize the identified player in a player segment, which in turn may be used as a basis for generating engagement actions.

Player segmentation based on predicted player interaction score

A gaming system may include an event filter to identify a player as a target for engagement. The gaming system may engage the player in a dialogue with a non-player character to conduct a discussion with the player relating to the events that resulted in engaging the player. In some embodiments, the dialogue may include a pre-event game analysis. The dialogue may include recommendations or suggestions for improving the player's performance, and may include offering virtual game items to the player.

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Palo Alto, CA, United States of America

Christian Scheelen