Ec Data Systems, Inc.

Advanced Messaging Technologies, Inc.

Christian M Watts

Edward D Shephard

Methods and systems for an auditing infrastructure for an Internet fax service architecture are provided. According to one embodiment, information regarding an event, associated with a component of the Internet fax service architecture, that is to be logged, is received by a centralized audit logging module of the Internet fax service architecture. The component may be a web server, an email server, a fax server, a notification server or an imaging system. The information is utilized by the centralized audit logging module to determine specific parameters within the Internet fax service architecture to be logged. Finally, the event, including the information and the specific parameters, is recorded by the centralized audit logging module to an audit log associated with the Internet fax service architecture in a standardized format.

Audit logging for a secure, scalable and flexible internet fax architecture

Methods and systems for an auditing infrastructure for an Internet fax service architecture are provided. According to one embodiment, a chronological record of a sequence of events associated with components of the Internet fax system is maintained by a central logging module in a form of an audit log for purposes of auditing security and compliance. A fax request is submitted. A work request is created, containing information identifying a selected imaging system. Source files to be included in the fax message are converted into a digital representation and associated with an outbound fax job, which is queued for sending by a fax server. The fax message is delivered and the user is notified regarding same. Audit log entries are stored within the audit log by providing by respective components the central logging module with a unique job identifier associated with the fax request and a result of the task.

Audit logging for a secure, scalable and flexible Internet fax architecture

Methods and systems for processing outbound fax messages in an efficient and scalable manner are provided. According to one embodiment, a request to deliver a fax message is received by an Internet fax system. Source files associated with the request and representing at least a portion of content to be included as part of the fax message are stored to a shared storage area accessible by multiple imaging systems and multiple fax processing resources. A load score is calculated for each imaging system based on one or more of a processor load and a memory load. An imaging system is selected, based on the load scores, to convert the source files into a digital representation suitable for faxing. The source files are converted by associating the digital representation with an outbound fax job. The fax message is delivered by submitting the outbound fax job to one of the fax modems.

Scalable and flexible internet fax architecture for processing outbound fax messages

Methods and systems for processing inbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an inbound fax call is received by an Internet fax system. The fax call has a source address, a destination address and a fax signal. The Internet fax system is coupled to a circuit-switched network and a packet-switched network and includes multiple fax processing resources having different configurations, features, capabilities or capacities. One or more desired fax protocol technical call processing capabilities are determined for processing the fax signal based on one or more of the source address, the destination address, the type of network through which the fax call was received and a service provider through which the fax call was received. Then, a fax processing resource that has the desired fax protocol technical processing capabilities is dynamically selected to translate the fax signal into a digital representation.

Scalable and flexible internet fax architecture

Methods and systems for processing outbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an Internet fax system receives a request to deliver a fax message. Source files representing content to be included as part of the fax message are stored to a shared storage area accessible by imaging systems and fax processing resources. An imaging system is selected to convert the source files into a digital representation suitable for faxing. A work request identifying the selected imaging system is stored on a centralized work queue within a database. The imaging systems poll the centralized work queue to retrieve pending work requests. Responsive to identifying the work request, the selected imaging system converts the source files, associates the resulting digital representation with an outbound fax job and causes the fax message to be delivered by submitting the outbound fax job to a fax modem.

Scalable and flexible Internet fax architecture for processing outbound fax messages

Methods and systems for processing inbound fax messages in an efficient and scalable manner are provided. According to one embodiment, an inbound fax call is received at a telecommunications system of an Internet fax system. The inbound fax call includes a source and destination address and a fax signal. The inbound fax call is switched to a call mediation system, which determines desired technical call processing capabilities for processing the fax signal. A subset of fax processing resources that have the desired technical call processing capabilities are identified from among multiple fax processing resources associated with the call mediation system. The inbound fax call is switched to a selected fax processing resource of the identified subset. The fax signal is translated by the selected fax processing resource into a digital representation. And, the digital representation is made available to one or more users associated with the particular subscriber.

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Aurora, CO, United States of America

Christian M Watts