Ncr Corporation

Ncr Voyix Corporation

Chris Wible

Joshua Migdal

Malay Kundu

Matthew Farrow

Matthew K Farrow

A system and method for verifying a non-scan item at a self-checkout point-of-sale terminals provided. A merchandise item that isn't scanned at the self-checkout terminal is identified by a detection system. Further, a user helper device is provided to verify the incident by prompting the shopper for an input. The user helper device is operably connected to the self-checkout point-of-sale terminal and the detection system to determine and verify a fraudulent incident occurring during a transaction activity by the shoppers. Further, a store attendant device is provided for human intervention when necessary.

Non-scan loss verification at self-checkout terminal

A system and method for replaying a security video at the time of a fraudulent incident at a point-of-sale checkout terminal is presented. The video playback takes place in real-time, when the event occurs, allowing personnel to take appropriate measures, corrective or otherwise, to deal with the event. Examples of such events may include when a weight-based security alert is triggered at a self-checkout, when a cashier or customer has missed scanning an item at the checkout, or other possible events where rapid replay of relevant video is required.

Mechanism for video review at a self-checkout terminal

A system and method for verifying a non-scan item at a self-checkout point-of-sale terminal is provided. A merchandise item that isn't scanned at the self-checkout terminal is identified by a detection system. Further, a user helper device is provided to verify the incident by prompting the shopper for an input. The user helper device is operably connected to the self-checkout point-of-sale terminal and the detection system to determine and verify a fraudulent incident occurring during a transaction activity by the shoppers. Further, a store attendant device is provided for human intervention when necessary.

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Cambridge, MA, United States of America

Chris Wible