Mci, Inc.

Verizon Business Global LLC

Chris R Heidelbauer

William A McClelland

Steven C Johnson

Kurt P Haldeman

Benjamin W Dudley

Mark R Logan

James O Smith, Jr

Ivaylo I Ivanov

A method for providing communication services for the hearing-impaired may include receiving a telephone call from a hearing-impaired party or a hearing party. The method may also include forwarding the telephone call to a communication assistant and establishing a communication link, such an Internet protocol link, that links the hearing-impaired party, the communication assistant and the hearing party.

Systems and methods for facilitating communications involving hearing-impaired parties

A method for providing communication services for the hearing-impaired includes establishing a communication link between a hearing-impaired party and a communication assistant. The communication assistant may also establish a voice link with a hearing party. The hearing-impaired party and the communication assistant may then communicate via text messages, such as instant messages. The hearing party may send a voice message to the communication assistant. The communication assistant may then convert the voice message into an instant message and transmit the instant message to the hearing-impaired party. The communication assistant may also convert instant messages received from the hearing-impaired party into voice messages for the hearing party.

Method and system for providing communication services for hearing-impaired parties

A method for providing communication services for the hearing-impaired may include receiving a telephone call having a terminating number associated with a hearing-impaired party. The method may also include forwarding the telephone call to a communication assistant and establishing a communication link from the communication assistant to the hearing-impaired party based on the terminating number.

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Marion, IA, United States of America

Chris R Heidelbauer