Caastle, Inc.

Chirag Jain

Prashant Tr Rao

Georgiy Goldenberg

Dongming Jiang

Jaswinder Pal Singh

Christine M Hunsicker

Amy Kang

Prashant T R Rao

Avinash Singh

Prashant Kumar Rai

Ankita Sinha

Benny Philip

Disclosed are methods, systems, and non-transitory computer-readable medium for dynamically managing data associated with transactions of wearable items. For example, a method may include receiving wearable item data from one or more electronic tenant interfaces, hosting an electronic warehouse operations portal and/or an electronic administrative portal, receiving one or more electronic user transactions initiated at one or more user platforms, updating one or more transaction databases and one or more analytics databases, based on the one or more electronic user transactions, receiving one or more wearable item operations requests, initiating one or more microservices to fulfill the one or more wearable item operations requests, and updating at least one of the one or more transaction databases and one or more analytics databases based on completion of the one or more wearable item operations requests.

Systems and methods for analysis of wearable items of a clothing subscription platform

Systems and methods forecast inbound telecommunications, and more particularly, analyze real-time and historical call center data, and apply a forecasting model to the data in order to predict inbound call volume. These systems and methods employ tools that manipulate call center data and generate visual representations of metrics pertaining to forecasting call center data via a dashboard.

Systems and methods for forecasting inbound telecommunications associated with an electronic transactions subscription platform

Systems and methods for electronic platform for transactions of wearable items

Systems and methods for forecasting inbound telecommunications

Systems and methods for forecasting inbound telecommunications associated with an electronic transactions platform

Disclosed are systems and methods for routing inbound communications at call centers in order to enhance customer experience and call center agent efficiency. In order to effectively route communications, customer service call types and one or more agent performance rates responding to said customer service calls are analyzed in order to determine which one or more call center agents should be routed which specific customer service call type. Additionally, tools are disclosed for analyzing call center agent performance rates and assigning call center agents to service specific customer service call types.

Systems and methods for routing incoming calls to operator devices based on performance analytics

Disclosed are systems and methods for forecasting inbound telecommunications, and more particularly, for analyzing real-time and historical call center data, and applying a forecasting model to said data in order to predict inbound call volume. Additionally, tools are disclosed for manipulating call center data and generating visual representations of metrics pertaining to forecasting call center data via a dashboard.

Growing community of inventors

Delhi, India

Chirag Jain