Industrial Technology Research Institute

Ching-Hsien Lee

Hsu-Chih Wu

A method to generate dialogue manager (DM) is provided, in which a plurality DMs with the same purpose but having different dialogue acts is automatically generated according to a DM designed by a designer. An automatic aiding tool facilitates the design of a dialogue flow and the adjustment of DM rules, and also helps a system designer to find out potential problems in the original DM. The method adopts the current DM combined with a user simulation technique and further employs a specially designed scoring function, so as to automatically generate a plurality of new DMs. The new DMs achieve the same dialogue purpose as the original DM, but differ from the original DM in system acts and responses during the dialogue process. The dialogue flow of the dialogue system is enhanced, and meanwhile, the design and improvement of the DM are also accelerated.

Method and system for generating dialogue managers with diversified dialogue acts

Disclosed is directed an apparatus and method to reduce recognition errors through context relations among multiple dialogue turns. The apparatus includes a rule set storage unit having a rule set containing one or more rules, an evolutionary rule generation module connected to the rule storage unit, and a rule trigger unit connected to the rule storage unit. The rule set uses dialogue turn as a unit for the information described by each rule. The method analyzes a dialogue history through an evolutionary massive parallelism approach to get a rule set describing the context relation among dialogue turns. Based on the rule set and recognition result of an ASR system, it reevaluates the recognition result, and measures the confidence measure of the reevaluated recognition result. After each successful dialogue turn, the rule set is dynamically adapted.

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Kaohsiung, Taiwan

Ching-Hsien Lee