Taiwan Semiconductor Manufacturing Comp. Ltd.

Chin-Hui Hung

Cheng-Chung Chien

Andy Hong

Chen-Chin Chen

Kuo-Lien Chen

Cheng Meng

Shih-Heng Huang

Disclosed is a method and a system for measuring customer delivery service. A projected customer delivery date is generated. At least one projected output volume is determined based on the projected customer delivery date. At least one actual output volume is determined, and an accuracy of the projected customer delivery date is determined based on the at least one projected output volume and the at least one actual output volume.

Method and system for measuring customer delivery service

This method provides for increasing integrated circuit production of a fabrication facility comprising collecting data from a plurality of machines, calculating of the present Ratio of Running Work (RRW), comparing present RRW to optimum RRW, checking the system to determine which machines are idle, and taking steps to increase the number of running machines. Steps taken to decrease the number of idle machines include dispatching commands to a computerized dispatching system or operators. The steps of the process are repeated to further increase RRW.

Ratio of running work in progress

Growing community of inventors

Hsinchu, Taiwan

Chin-Hui Hung