Kyocera Document Solutions Inc.

Chika Tsuji

Jumpei Takagi

Takeshi Nakamura

Daisuke Yoshida

Takashi Nomura

Yuichi Obayashi

Katsuhiro Minoru

Atsushi Matsumoto

Hisakazu Nishiyama

A device management system includes an automatic updater that automatically generates an automatic F/W update task in accordance with an automatic F/W update plan which is a setting for automatically generating the automatic F/W update task as a task for updating firmware of an image forming apparatus. The automatic F/W update plan includes specifying of firmware for update and a mode in which the update is fully executed on all electronic apparatuses of a target of the software update. The automatic updater automatically generates the automatic F/W update task in accordance with the automatic F/W update plan at a specific timing in a repeat manner.

Device management system and non-transitory computer-readable storage medium storing device management program

A mediation device that mediates an image forming apparatus and a device management system that generates an F/W update task serving as a task for updating firmware of the image forming apparatus periodically transmits a request for an F/W update task for the image forming apparatus managed by the mediation device itself to the device management system and executes the F/W update task transmitted from the device management system.

Mediation device for mediating execution of software updating task, non-transitory computer-readable storage medium storing mediation program, device management system for generating software updating task, and non-transitory computer-readable storage medium storing device management program

Provided is a document managing apparatus that can eliminate the complexity of operation related to designation of confidential information, and yet reliably prevents leakage of confidential information. First, a receiving circuit receives target files from a client terminal. Therefore, a file managing circuit manages, of the received target files, a file that is designated as confidential, having been subjected to output restriction, as a confidential designated file. In addition, the file managing circuit manages a file that is not designated as confidential, as a user file. In addition, the file analyzing circuit compares the user file with the confidential designated file. If the content of the user file is similar to the content of the confidential designated file at a rate equal to or higher than a certain value (for example, 80%), the file analyzing circuit applies output restriction to the user file.

Document managing apparatus and document managing method

A device management apparatus includes a communication processing circuit and a service support processing circuit. The communication processing circuit receives device state information transmitted from a first operator. The device state information indicates device state information of the electronic device. The first operator performs solution work to a failure of the electronic device. The service support processing circuit determines a category into which the device state information is classified from the received device state information. The service support processing unit searches a database for a second operator or a candidate for the second operator. The second operator has solved a failure belonging to the determined category. The database stores operator information including a solution result of a failure of each operator. The service support processing unit decides the searched second operator or the searched candidate for the second operator to assist or complement the solution work by the first operator.

Device management apparatus, device management system, recording medium, and device management method that reduce obstruction when solving failure caused by skill of operator

A glossary management device includes a read circuit, a storage circuit, an acquisition circuit, an analysis circuit, a term matching circuit, and a registration circuit. The storage circuit has a storage area for a glossary. The acquisition circuit acquires text data of a document if reading of the document is executed by a user. The analysis circuit performs analysis of the text data acquired by the acquisition circuit to identify a language of the document and parts of speech of text segments in the text data and extracts one or more text segments from the document based on the analysis. The term matching circuit performs matching for each of the extracted text segments against a public dictionary. The registration circuit adds to the glossary, each extracted text segment that does not match any entry term in the public dictionary.

Glossary management device, glossary management system, and recording medium for glossary generation

A read image capturing system includes a reading device, a read image capturing circuit, and a signature managing circuit. The reading device reads an image from an original document. The read image capturing circuit captures the read image read by the reading device. The signature managing circuit manages a signature image for causing the read image capturing circuit to capture the read image as a signature capturing image for each user. The read image capturing circuit that captures the read image in association with a user who is associated with the signature capturing image by the signature managing circuit, the signature capturing image having a similarity degree with the signature image included in the read image equal to or more than a similarity degree for capture.

Read image capturing system that captures read image in association with user, read image capturing device, and recording medium

A software-developing structured-data-file creating apparatus of the present disclosure includes a storage unit configured to store a specification list comprising specific values associated with a plurality of individual items indicative of specifications of a device and a location-path list comprising location paths associated with individual portions of the plurality of individual items. The software-developing structured-data-file creating apparatus also includes an input unit, configured to associate common portions of the location paths. The software-developing structured-data-file creating apparatus additionally includes a structured-data-file creating unit configured to create a data file comprising the common portions of the location paths in the location-path. The corresponding values in the specification list are added to the individual location paths.

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Osaka, Japan

Chika Tsuji