Visa International Service Association

Cheryl Lynn Wu

Sunit Lohtia

Sumit Amar

Dennis Franklin Olson

Srinivas Bhagavathula

Abdulvafa Choudhary

James Cao

Mayur Vijay Jain

Provided is a method for implementing an automated chatbot, including generating, with at least one processor of a transaction processing system, at least one graphical user interface including a plurality of selectable options corresponding to a plurality of chatbot options, receiving a plurality of selections from at least a subset of the plurality of chatbot options, associating the plurality of selections with at least one issuer identifier, receiving, from a chatbot system, a request message comprising the at least one issuer identifier, generating a response message comprising transaction data based on the request message and at least one chatbot option corresponding to at least one selection of the plurality of selections associated with the at least one issuer identifier, and communicating the response message to the chatbot system.

System and method for automated chatbots

Growing community of inventors

Alameda, CA, United States of America

Cheryl Lynn Wu