Bank of America Corporation

ChellaPrabhu Andrew Mariadoss

Morgan Stewart Allen

Melissa Ortiz-Munoz

Deepali Dadhich

Richa Sachdeva

Various aspects of the disclosure relate to a virtual assistant factory that supports back office operations within a computing system. Various internal services (e.g., banking services, user management services, and the like) may be accessible to external application via an application programming interface. In some cases, a virtual assistant factory computing platform may expose services that call on and/or are tied to various back office computing operations. The virtual assistant factory platform may spin up and host robots, controls, and/or processes that may supplement computing operations and other associated back office operations. The application interface may call API functions that may cause the virtual assistant factory to spin up a virtual assistant to perform various functions and interact with both the user and the appropriate back office operations and/or third-party computing systems.

Virtual assistant factory computing platform

Arrangements for providing multi-party exchange functions are provided. In some aspects, a request for exchange may be received by a computing platform. The request for exchange may include identification of parties involved in the exchange, identification of goods, services, property, or the like, involved in the exchange, and the like. In some examples, the computing platform may determine a value of property, goods, or services associated with the exchange. The computing platform may request additional exchange data from one or more other parties. For instance, data associated with the exchange and another party to the exchange may be requested and received. In some examples, unique exchange identifiers may be generated linking each party to the exchange to the goods, services or property being exchange, a value, or the like. An indication of acceptance may be received and one or more exchange processing functions may be executed.

Multi-party exchange platform

Embodiments of the present invention provide a system for processing multi-channel electronic requests. The system is typically configured for generating a configurable framework, creating a package of the configurable framework, allowing a resource entity system of an entity to download the configurable framework, identifying initiation of download of the configurable framework, causing the user interface to input one or more configurable parameters associated with an application present in the resource entity system, receiving the one or more configurable parameters, and integrating the configurable framework with the application, wherein the configurable framework processes one or more multi-channel electronic requests associated with the application based on the one or more configurable parameters.

Growing community of inventors

Irvine, CA, United States of America

ChellaPrabhu Andrew Mariadoss