Accenture Global Solutions Limited

Chellappan Murugappan

N R Srikanth

Sangita Agarwal

Raghavan Tinniyam Iyer

Ashok P Vira

Vijay Srinivas

Niren Saha

Sankara Narayanan

Swetha Kommaraju

Rinku Kaul

Bharanidharan Sundaramoorthy

Shoba Kariappa

Sreedhar P Seetharam

A device may receive a query from a user device, and may process the query using a machine learning model to determine categories related to the query. The device may send a message, instructing a user to select a category, to the user device to cause the user device to display the message. The device may receive, from the user device, a selection related to the categories, and may call, based on the selection, a module to cause the module to process the query. The device may receive from the module a response to the query, and may send the response to the user device, to cause the user device to display the response. The device may send the query, the selection, and the response to one or more servers for storage, and may retrain the machine learning model based on information stored by the one or more servers.

Information platform for a virtual assistant

An Artificial Intelligence (AI) based resource identification system enables identifying available resources in response to receiving a request for resources. The request attributes are mapped to the attributes of the resources in a resource pool. Matching index scores are calculated and resources that match the request can be selected based on the matching index scores. If no resources are available suitable alternate resources with lower matching index scores are suggested so that a user has the choice to filter this alternate resources based on a threshold score. Particular suggestions to change one or more of the request attributes can be provided based on analysis of the mapping of the request and the resource attributes which enables the resource identification system to suggest changes to one or more of the skill attributes, level attributes, time attributes or location attributes of the request.

Artificial intelligence (AI) based resource identification

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Chennai, India

Chellappan Murugappan