International Business Machines Corporation

Nuance Communications, Inc.

Charles Sumner

Ciprian Agapi

Michael H Mirt

Andrea L Snow-Weaver

A method for adding a customizable reply function to an interface in an instant messaging (IM) client, including the steps of identifying a string of characters to be associated with the reply function, choosing an action of the IM client to be associated with the reply function, selecting presentation characteristics of a representation of the reply function in the interface of the IM client, and incorporating the reply function into the interface of the IM client, where a subsequent user selection of the incorporated representation of the reply function in the IM client interface instructs the IM client to output the string of characters associated with the reply function and to perform an action associated with the reply function.

Systems and methods for creating programmable reply functions for an instant messaging client

A method () and system () to enable automatic generation and testing of voice applications includes generating () a test driver application (TDA) () and generating () a modified original voice application () to be tested by the TDA within a call flow builder (). The modified application can include or generate () 'test hooks' or more particularly DTMF tones and DTMF grammars that can be used to synchronize the modified original voice application with the TDA. The TDA can test () all possible paths of the modified original voice application. Note the TDA and the modified original voice application can be generated and/or tested () in a test environment within the call flow builder or a telephony environment. The TDA can be automatically generated () to exercise all possible flows where the DTMF tones define the current state and location of the modified application.

Method and system for automatic generation and testing of voice applications

In a speech recognition system, a method for using multiple cursors for dictation and correction of text can include a series of steps. The steps can include detecting whether a correction marker has been included within a body of text and searching for a user specified portion of text to be corrected within the body of text. The method further can include selecting the user specified portion of text and substituting an alternate user specified portion of text for the user specified portion of text within the body of text. The step of locating the correction marker within the body of text at a location defined by the alternate user specified portion of text further can be included. Additionally, the method can include the step of relocating an insertion cursor to the end of the body of text.

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Boca Raton, FL, United States of America

Charles Sumner