Open Text Sa Ulc

Open Text Corporation

Crowdstrike, Inc.

Open Text S.a.

Charles-Olivier Simard

Martin Brousseau

Steve Pettigrew

Alex Dowgailenko

Agostino Deligia

Jean-Michel Texier

Eric Williams

Francis Lacroix

Pascal Dimassimo

Steve Molloy

Daniel Leclerc

Alex Bowyer

Methods, systems and computer-readable media enable various techniques related to semantic navigation. One aspect is a technique for displaying semantically derived facets in the search engine interface. Each of the facets comprises faceted search results. Each of the faceted search results is displayed in association with user interface elements for including or excluding the faceted search result as additional search terms to subsequently refine the search query. Another aspect automatically infers new metadata from the content and from existing metadata and then automatically annotates the content with the new metadata to improve recall and navigation. Another aspect identifies semantic annotations by determining semantic connections between the semantic annotations and then dynamically generating a topic page based on the semantic connections.

Methods, systems, and computer-readable media for semantically enriching content and for semantic navigation

In an auto-classification system, example documents whose content exemplifies a content category or classification can be imported into a classification model. The classification model is tested to assess accuracy. Based on the testing, metrics or other information can be provided as feedback to a user. The user can iteratively refine the classification model and keep re-running the classifications to view how each change to the classification model improves accuracy. If no user refinement is desired, the auto-classification system classifies documents utilizing the classification model. This technology enhances the overall transparency and defensibility of the auto-classification process.

Auto-classification system and method with dynamic user feedback

Content of different formats may be sourced from various data sources such as content servers and ingested into a data integration server by an ingestion broker embodied on a non-transitory computer readable medium. The ingestion broker may normalize the content of different formats into a uniform representation that can be indexed and delivered across multiple digital channels for a variety of applications. The normalized content may be analyzed and semantic metadata may be determined from the normalized content. The normalized content can be semantically enriched by associating the semantic metadata and the like with the content. The semantic metadata can be stored in a semantic index that can be used for searching via the data integration server. During search, the semantic metadata can be instantiated as facets for user navigation and refinement of search criteria and additional semantic relationships can be assigned to the words in the normalized content.

An auto-classification system and method provides dynamic user feedback in a guide that is presented to the user. The feedback presented in the guide enables the user to refine the classification model by adding or removing exemplars, creating, editing or deleting rules, or performing other such adjustments to the classification model. This technology enhances the overall transparency and defensibility of the auto-classification process.

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Montreal, Canada

Charles-Olivier Simard