Toshiba Global Commerce Solutions Holdings Corporation

Charles Kurtz

Tong Yu

Scott Graham

Craig Compton

Edna Novido

Sally Ierston

D Williams

Paul Kokkelenberg

Timothy Wayne Crockett

Craig W Turner

Paul Morton Wilson

Duane Scott Miller

Jose R Figueroa

Suzanne M Bleakley

John A Hibbard

Ashley Lanier Trimpey

John Hibbard

Craig Turner

Paul Wilson

Ashley Trimpey

Techniques for self-checkout alert reduction based on packaging detection. A deflection in a first bag reservoir associated with a self-checkout kiosk is determined. The first bag reservoir is positioned adjacent to a packing area and includes a first type of bags. The self-checkout kiosk includes a terminal scale and further includes a platform scale in the packing area. That an empty bag is retrieved from the first bag reservoir is determined based on the deflection in the first bag reservoir. A bag type and a weight range are identified for the empty bag. An allowed weight range of a combination of the empty bag and a desired item is then determined. Presence of the empty bag on the platform scale is prevented from causing a loss prevention alert to be generated when the desired item has been placed in the empty bag on the platform scale.

Self-checkout alert reduction based on packaging detection

The present disclosure provides improved packaging detection at self-checkout kiosks by identifying a given bag type for a bag selected at a self-checkout kiosk out of a plurality of bag types available from a bag dispenser associated with the self-checkout kiosk; identifying a weight range for the given bag type; in response to determining that the bag has been moved to a packing area of the self-checkout kiosk, comparing a first weight in the packing area from before the bag was moved to the packing area with a second weight in the packing area that includes the bag; and in response to a difference between the first weight and the second weight falling outside of the weight range, generating a loss prevention alert and pausing a transaction at the self-checkout kiosk.

Packaging detection for self checkout

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Jacksonville, FL, United States of America

Charles Kurtz