Amazon Technologies, Inc.

Surveymonkey.com, LLC

Charles Groom

Walter Manching Tseng

Martin Robert Frank

Fred Farhad Sadaghiani

Gaurav Oberoi

A poll definition comprising a plurality of poll questions and a phone list comprising a plurality of phone list entries is received over the network from a user. Each phone list entry comprises a phone number for one of a first plurality of poll targets. A first poll run is conducted as a dial-out poll run using the poll definition and the phone list, such that a first set of answers to the plurality of poll questions is received from at least some of the first plurality of poll targets. A second poll run is conducted as a call-in poll run, using the poll definition, such that a second set of answers to the plurality of poll questions is received from a second plurality of poll targets. A third poll run is conducted as a web survey, using the poll definition, such that a third set of answers to the plurality of poll questions is received from a third plurality of poll targets.

Systems and methods for self-service automated dial-out and call-in surveys

Collaborative structured tagging enables a community of users to define different types of tags for online content. The diverse tag types provide a non-flat or dimensional tagging data structure that supports navigation and search for content, as well as comparison of the content. In one implementation, the collaborative structured tagging is employed in an item encyclopedia that offers community-authored information on various items in one or more electronic catalogs. In this context, the collaborative structured tagging facilitates comprehensive cross-product comparison and dimensional product navigation.

Growing community of inventors

Seattle, WA, United States of America

Charles Groom