International Business Machines Corporation

Charles D Wriska

Michael Bender

Rhonda L Childress

Edward Tyrone Childress

A computer-implemented method is provided for facilitating an interaction between a first and second entity. The method includes instructing, by a cognitive recommendation engine, a communication aspect of the interaction between the first entity and the second entity. The instructing includes obtaining, by the cognitive recommendation engine, interaction preference data of the first entity related to the communication aspect of the interaction, and based on the interaction preference data, determining by the cognitive recommendation engine, an instruction recommendation. The instruction recommendation facilitates, from the first entity's view, the interaction between the first and second entities. Further, the instructing includes providing by the cognitive recommendation engine the instruction recommendation to the second entity for use by the second entity during the interaction with the first entity.

Growing community of inventors

Lansing, MI, United States of America

Charles D Wriska