Wells Fargo Bank, N.a.

Charles Cowell

Darren M Goetz

Miranda C Hill

Paul Vittimberga

Eduardo DeLa Torre

Robert Glenn Hamchuk

Pey-Ning Huang

Eric David Greene

Orsolya Oldroyd

Jennifer Stacey Borchardt

Adam Clifford Christensen

Wayne Barakat

Jeffrey A Cornman

Christopher Phillip Clausen

Benny F Dorrance

Ross Leone

Eduardo D Dela Torre

Kourtney Eidam

Dominik Vltavsky

Harlen Bayha

Richard Harrison Luttrell, Jr

A system for monitoring financial threats includes: at least one central processing unit and system memory that causes the system to: receive information about a threat associated with a financial services device; identify a type of the threat; identify a location associated with the threat; and notify one or more customers associated with the financial services device based upon the type or the location of the threat.

Threat monitoring and notifications

A method implemented on an augmented reality electronic device includes establishing a wireless connection with an automated teller machine (ATM). The AR electronic device is used to authenticate a user of the AR electronic device at the ATM. An initiation is permitted of a financial transaction through user interface functionality for the ATM that is displayed on the AR electronic device. Financial information for the financial transaction is displayed on a display screen of the AR electronic device, instead of displaying the financial information at the ATM.

Augmented reality security applications

An example method for displaying renovation options for a structure includes: receiving homeowner financial information; receiving a selection of a renovation option; receiving pricing information of the renovation option; generating a financial impact analysis based on the homeowner financial information and the pricing information; displaying a renovation view on an augmented reality device, the renovation view displaying the structure with a representation of the renovation option depicted thereon; and displaying a financial impact analysis view showing the financial impact analysis, including a renovation budget amount.

Augmented or virtual reality to scenario plan property purchase or renovation

Various examples are directed to systems and methods for directed customer support. An analytics system may receive support communication data describing a support communication regarding a user account received from a user computing device and determine a subject of the support communication. The analytics system may select a response medium based at least in part on the subject and generate a response message based at least in part on the subject.

Directed customer support

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Dublin, CA, United States of America

Charles Cowell