Avaya Inc.

Avaya Technology LLC

Charles C Wrobel

Paul Roller Michaelis

David S Mohler

Bruce D Butterfield

Jack Shenghong Fu

Say John on a PSTN needs to contact Chuck. Chuck's telephone is a SIP, H.323, DCP, or analog endpoint, connected to the PSTN via an enterprise network and gateway. John already knows Chuck's number. Before dialing Chuck's phone number, John navigates to a URL that includes something unique to Chuck in its name, such as www.xyzco.com/303-555-212 or www.xyzco.com/chuck. The webpage of the URL contains two fields: number you will be calling from and subject. John enters his number and then enters the subject 'Sale going through!' John then dials Chuck's number. The enterprise network receives the call and the associated Caller-ID via its PSTN gateway, maps the inbound Caller-ID to the information provided by John, routes the call to Chuck's phone, and causes the display on Chuck's phone to show John's Caller-ID and the subject of the call. Chuck thinks the subject may be important and therefore decides to answer.

Method for including caller-provided subject information in the Caller-ID display of enterprise telephones

A first party creates and edits a phonetic-alphabet representation of its name. The phonetic representation is conveyed to a second party as 'caller-identification' information by messages that set up a call between the parties. The phonetic representation of the name is displayed to the second party, converted to speech, and/or converted to an alphabet of a language of the second party and then displayed to the second party.

Arrangement for creating and using a phonetic-alphabet representation of a name of a party to a call

A system for facilitating the translation of messages from an original language to a language preferred by an end user is provided. The system allows distributors, end users or others to create translated versions of messages used by an application program, while protecting against changes that might affect operation of the application program. More particularly, a new message editor application ensures that proper formatting of messages is utilized, and protects verified messages against unauthorized editing using a data conformance stamp. Before applying a new message, the application program recreates the data conformance stamp to ensure that the new message has not been altered outside of the message editor application.

Message file editing process

A caller ID system and method includes the ability to transmit a party's name in native language characters along with a transliteration of the party's name into global characters, such as Latin characters. The native characters could include Chinese, Japanese or Korean characters. The caller ID information can be used to indicate a calling party's name to a called party, and/or to indicate a called party's name to a calling party. The user of the caller ID device can select native languages to be displayed. Whenever caller ID information includes a native language name matching the user's selected languages, the native language name will be displayed on the caller ID device. Otherwise, the transliteration of the native language name will be displayed.

Growing community of inventors

Newcastle, WA, United States of America

Charles C Wrobel