Servicenow, Inc.

Chanwook Kim

James Owen

Danny Kibel

Vani Banaji

Shravan Kalsanka Pai

Christian Ewart Francis Challenger-Lee

Kashyap Ivaturi

Chinmayee Nagaraju

Adam Wesley Moguel

Christian Challenger-Lee

Cheng Liu

Chowie Chunyan Lin

Systems and techniques for deploying resources within a computing infrastructure are herein disclosed as comprising, in an implementation, executing a first deployment agent to perform a first deployment action, the first deployment agent configured to deploy a first resource to a first device; changing a deployment state of the first deployment agent responsive to performing the first deployment action; and executing a second deployment agent to perform a second deployment action, the second deployment agent configured to deploy a second resource to a second device. The second deployment agent performs the second deployment action in response to a change in a deployment state of an arbitrary deployment agent not explicitly identified within the second deployment agent. A deployment plan configured to cause the execution of the first and second deployment agents includes an identification of the first deployment agent as the arbitrary deployment agent.

System and method for deploying resources within a computing infrastructure

A computing system disposed within a computational instance of a remote network management platform remotely manages a managed network that uses computational resources of a third-party network to deploy operations. The computing system may obtain a utilization policy that identifies (i) particular computational resources of the third-party network used to deploy a particular operation and (ii) a time period during which the particular computational resources can be used. The computing system may be configured to: obtain a utilization report that identifies (i) the computational resources used to deploy the operations and (ii) times at which the computational resources were used; determine that the particular computational resources deployed the particular operation outside the time period identified by the utilization policy; generate a report indicating that the particular computational resources deployed the particular operation outside the time period; and provide the report to the managed network.

Third-party network computational resource utilization

Systems and methods for streaming billing data associated with third-party network resources consumed by a managed network to a remote network management platform are disclosed. Streaming of billing usage data associated with third-party resources may use resource identifiers to associate resources with line items in a service bill generated by the third-party network. A proxy server in the managed network may intermediate streaming from the third-party network to a remote server in a computational instance of the remote network management platform. Billing data may be recorded partly in a metric-base database configured for storing time series data corresponding to usage quantities of third-party resources consumed by the managed network per unit time, and partly in a static records database configured for storing database records associated with the time series data, and including data for identifying the third-party resources and for recording static information relating to billing for the third-party resources.

Preprocessing and storage of cloud service usage reports

A system for provisioning resources within a computer network includes a processor and a memory. The memory stores instructions executable by the processor to cause the processor to identify a set of properties associated with a resource type based on a configuration item representative of a resource within a configuration management database (CMDB), determine a subset of the set of properties based on one or more deployment rules, wherein the subset of the set of properties comprises one or more properties of a parent configuration item of the configuration item, and provision, via a deployment agent, a new resource of the computer network, wherein the new resource has the subset of the set of properties.

Deployment of a network resource based on a containment structure

Systems and methods for the deployment of network resource information based on a containment structure are herein disclosed as comprising, in an implementation, determining, using a configuration item representative of a resource within the configuration management database, a first set of properties associated with a resource type, wherein the first set of properties comprises a subset of the global property set, determining a second set of properties based on deployment rules, such as a containment relationship defining properties included within a parent configuration item of the configuration management database, wherein the second set of properties comprises a subset of the first set of properties, provisioning the resource with the second set of properties, and communicating the provisioned resource for activation within the computer network. In an implementation, a deployment agent can be configured to provision a resource with the second set of properties.

Growing community of inventors

San Jose, CA, United States of America

Chanwook Kim