Dell Products Inc.

Chandrasekhar R

Rama Rao Bisa

Pavan Kumar Gavvala

Kevin Thomas Marks

Deepaganesh Paulraj

Raveendra Babu Madala

Vaideeswaran Ganesan

Rajeshkumar Ichchhubhai Patel

Abhishek Gupta

Mahesh Babu Ramaiah

Manjunath Am

Manjunath Vishwanath

Praveen S Lalgoudar

Naveen Karthick Chandrasekaran

Harish Babu

Rushyendra Velamuri

Sandeep Venkatesh Pai

Ravishankar N Kanakapura

Pandiyan Varadharajan

Nikhil S

Sathish Kumar Ponnusamy

Rishi Chandra

Rekha Ms

Anand Changegowda

Shantanu Kumar Pradhan

Bala Balaji Gupta M

Nidhi Kant Arora

Embodiments of systems and methods to provide a firmware update to devices configured in a redundant configuration in an Information Handling System (IHS) are disclosed. In an illustrative, non-limiting embodiment, an IHS may include computer-executable instructions to receive a firmware update image associated with the firmware device, determine that the firmware update image possesses a critical sub-image portion, and schedule a firmware update to be performed in the future on the firmware device using the one firmware update image. The firmware update image conforms to a Platform Level Data Model (PLDM) protocol that is configured to perform rebootless firmware updates.

Systems and methods for supporting rebootless firmware updates

Embodiments of systems and methods to provide a firmware update to devices configured in a redundant configuration in an Information Handling System (IHS) are disclosed. In an illustrative, non-limiting embodiment, an IHS may include first and second Remote Access Controllers (RACs) that each includes computer-executable instructions to receive, by the first RAC, a firmware update image associated with the firmware device, and commence transfer of the firmware update image to the firmware device to perform a firmware update on the firmware device using an update mode that restricts another update request to the firmware device until the first RAC finishes or cancels the firmware update. When the transfer is halted prior to completion, the program instructions cause the second RAC to determine where the firmware update image transfer was halted, and commence transferring the remainder of the firmware update image that has not yet been transferred to the firmware device.

Systems and methods for coordinated firmware update using multiple remote access controllers

Systems and methods provide customers with a need-based warranty using a deep learning neural network. After categorizing, a customer need is mapped to a warranty type based on the SLA needs. Warranties may then be suggested based on customer need. In another embodiment, systems and methods detect an optimal warranty based on part failure and performance of a server. A mean time to resolve or replace can be minimized in future failure instances by comparing the derived replacement time with available warranty offerings to identify potential deviations and thereby recommend an optimal warranty from the available offerings. In a further embodiment, systems and methods identify and offer additional service contracts for vender services. A warranty proposer looks for warranty types that are emitted by a warranty-types analyzer and by a technical-support analyzer. The overlapping warranty offers are provided to customers.

System and method for warranty customization based on customer need and part failure rate

In one or more embodiments, one or more systems, one or more methods, and/or one or more processes may: receive performance information for a base workload; determine multiple threshold values of multiple storage media layers of each IHS of a storage cluster based at least on the performance information for the base workload and multiple inventory information respectively associated with multiple storage media layers of each IHS of the storage cluster; receive multiple condition values respectively associated with the multiple storage media layers of an IHS of the storage cluster; determine that a condition value of the multiple condition values associated with a storage media layer of the multiple storage media layers is at or below a threshold value of the multiple threshold values associated with the storage media layer of the multiple storage media layers; and reduce a storage workload of a specific IHS of the storage cluster.

System and method of wear leveling information handling systems of a storage cluster

Embodiments of systems and methods for verification of software packages prior to deployment on an Information Handling System (IHS) are described. In an illustrative, non-limiting embodiment, an IHS may include a Baseboard Management Controller (BMC) having computer-executable instructions for creating a partition having a unique name in response to a request from the IHS. The BMC then transmits the unique name to the IHS, and exposes the created partition to the IHS in which a software upgrade package image is copied to the partition when the exposed partition becomes available to the IHS. The BMC may then deploy the software package on the BMC, wherein the software package comprises executable instructions for operating the BMC.

Software upgrade system and method for a baseboard management controller configured in an information handling system

Growing community of inventors

Bengaluru, India

Chandrasekhar R