Motorola Solutions, Inc.

Cecilia Liaw Wei Ling

Bing Qin Lim

Moh Lim Sim

Ming Yeh Koh

Techniques for emergency call taker mental health improvement are provided. Incident scene related media that captures a visual representation of a scene associated with an incident is received. At least one object shown in the incident related media that may cause emotional distress to an emergency call taker that will view the incident related media is determined. The object is obscured in the incident scene related media to create obscured incident related media. A textual description of the object is generated. The textual description of the object is included in the obscured incident related media. The obscured incident related media is displayed to the emergency call taker.

System and method for emergency call taker mental health improvement

A device, system and method for controlling quality of service of communication devices based on a predicted hazard path is provided. From an initial location of a hazard in a building and an electronic representation of the building, a predicted hazard path through the building is determined, as well as geofences, each associated with a respective weight. Geofences that include the predicted hazard path have a higher weight than geofences that exclude the predicted hazard path. Respective network quality of service for communication devices is controlled based on their locations in the building, relative to the geofences, such that a first communication device located in a first geofence that includes the predicted hazard path receives better network quality of service than a second communication device located in a second geofence that excludes the predicted hazard path, the second geofence having a lower weight than the first geofence.

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Butterworth, Malaysia

Cecilia Liaw Wei Ling