Rolm Company

Rolm Systems

Cathy L Arledge

Gordon D Ford

Tracy L Rust

Timothy L Wilson

Ygal Arbel

Tracy R Jackson

Tim Wilson

Nigel James

Mike Kounnas

A communication system and method of use which integrates a paging system into the PBX communication environment providing enhance performance and capabilities. A PBX environment brings together many forms of communication: telephony conversations, voice mail, electronic mail, Fax messages, and others. The paging system, which consists of a paging server, a voice response unit, and end user paging devices, is integrated into the PBX environment making it the focal point of communications. The paging devices provide immediate and visual indication to the user of a request for callback and relative urgency for the callback, and of the arrival of other forms of communication such as a voice mail message, electronic mail, and Fax. The paging system subscriber need only look at his paging device to determine if E-Mail, Voice Mail, or facsimile messages await. Performance is also enhanced for a caller trying to reach a paging system subscriber. Callers only need to dial a single phone number, rather than a phone number for the office and a different phone number to page. Because the paging system utilizes a voice response unit, callers are informed of their options and instructed how to complete their communication.

System and method for integration of a paging server into a private

Method and apparatus for handling incoming telephone calls and, in particular: (a) for delivering predetermined messages to predetermined calling parties; (b) predetermined, prioritorized screening of incoming telephone calls; and (c) for re-routing incoming telephone calls on the basis of predetermined selection criteria. The predetermined selection criteria include information such as the calling parties, call origination information, call origination information with wildcards, time, date, or a combination of these factors. Call origination information includes, but is not limited to, Automatic Number Identification ('ANI'), private network tie line identification, trunk ID, Wide Area Telephone Service ('WATS'), and extension numbers.

Method and apparatus for handling incoming telephone calls

A communication system includes a number of terminals which communicate through a centralized switch of the system and a lesser number of speech processing circuits which are located remotely from the terminals and which allow full-duplex speakerphone capability to be available to each of the terminals of the system on a shared basis.

Method and apparatus for sharing speakerphone processor among multiple

Method and apparatus for automatically receiving, storing, and reviewing call activity information and call annotation information, which method and apparatus provides logical connections between the call annotation information and call activity information.

Voice and text annotation of a call log database

Method and apparatus for capturing and saving recently dialed telephone numbers and for redialing automatically a telephone number from among the most recently dialed telephone numbers. Embodiments of the present invention: (a) capture an outgoing telephone number when it is dialed by a caller; (b) enter the telephone number into a database comprised of the last N telephone numbers that were dialed, where N is a predetermined number of telephone numbers, while eliminating duplicative entries for a particular telephone number; (c) display the telephone numbers in the directory in response to caller input; and (d) cause a telephone number in the directory to be redialed in response to caller input.

Growing community of inventors

Austin, TX, United States of America

Cathy L Arledge