International Business Machines Corporation

Cary Frederick De Van

David Frederick Champion

David Andrew Sawin

Hoyt Conis Simmons

Walter Cade Metz

Robert L Appleman

A method, apparatus, and computer-usable medium for computing a serviceability assessment, calculating a preventative maintenance assessment, and in response to computing the serviceability and preventative maintenance assessments, computing a projected service cost assessment. A preferred embodiment of the present invention includes a processor, a data bus, and a computer-readable medium including a serviceability assessment tool. The serviceability assessment tool further includes a serviceability assessment module, a hardware installation assessment module, a preventative maintenance assessment module, and a projected service cost assessment module.

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Cary, NC, United States of America

Cary Frederick De Van