International Business Machines Corporation

Ebay, Incorporated

Paypal, Inc.

Carol I DelGaudio

Scott Denison Hicks

James A Martin, Jr

Douglas George Murray

Diane Christy Rauch

William M Houston

Jeffrey E Prince

Victoria A Locke

Donald P Mummey

Rachele Shannon Kurtz

Richard R Pritsky

Victoria A Hanrahan

Diana C Rauch

Anne M Henderson

Disclosed are a method, system and computer program for collecting inventory data about a group of machines at an office. This method comprises the steps of running an inventory tool on each of the machines, and the tool presenting dialog displays on each of the machines, filling in or changing data in the dialogs presented by the tool, and submitting the collected information to a server. Also disclosed are a method, system and computer program for customizing an inventory data collection tool for a plurality of logical groups of users. Each of the logical groups of users is provided with a copy of the inventory data collection tool and with a first copy of a common control file. Each of the groups of users uses the first copy of the common control file to customize the tool for the group of users.

Method and system for network connectivity migration management

Method and system for enterprise-wide migration

A method and system is provided to demographically represent and implement one or more projects associated with an entity such as a corporation in a database so that the views into the database reflect a defined hierarchy of the demographics of the project or entity. The views may be created to reflect various aspects such as technological components, physical attributes of the entity, processes, or other attributes. The processes reflected by the views may also provide action based data elements for supporting the activities necessary to accomplish the processes over time. The project and associate views may also be organized by language or geographic requirements. In use, the invention may provide for management and control for large scale projects such as a migration from one organizational state to another.

System and method for using demographic organization and segmentation to manage large scale projects

Under the present invention, a distribution list of message recipients within an organization undergoing the IT migration is generated by analyzing the infrastructure of the organization. Once the message recipients are known, they can be grouped into a set of mailing groups. Thereafter, specific message templates can be assigned to each group, and a schedule for sending messages to the message recipients can be set. Messages will then be generated and sent to the message recipients using the message templates assigned to their respective mailing group(s) and the schedule. Responses to the messages will be tracked and processed, and records associated with the message recipients will be updated based thereon. Follow-up messages containing additional questions and/or instructions can be generated and sent using any data that is contained in the responses. Also, 'non-responses' can be tracked so that reminder messages can be sent.

System, method and program product for managing communications pursuant to an information technology (IT) migration

The present invention provides a computer-implemented method, tool, and program product for scheduling an IT migration. Specifically, under the present invention, migration information for the IT migration is received in an electronic database. A schedule to perform the IT migration is the generated based on the migration information using an IT migration tool. Thereafter, messages such as email messages that contain the schedule are generated and sent to corresponding device owners using the IT migration tool. In addition, purchase orders for components needed for the IT migration based on the migration information can be generated using the IT migration tool.

Computer-implemented method, tool, and program product for scheduling an information technology (IT) migration

Disclosed are a method, system and computer program for collecting inventory data about a group of machines at an office. This method comprises the steps of running an inventory tool on each of the machines, and the tool presenting dialogue displays on each of the machines, filling in or changing data in the dialogues presented by the tool, and submitting the collected information to a server. Also disclosed are a method, system and computer program for customizing an inventory data collection tool for a plurality of logical groups of users. Each of the logical groups of users is provided with a copy of the inventory data collection tool and with a first copy of a common control file. Each of the groups of users uses the first copy of the common control file to customize the tool for the group of users.

Disclosed are a method of and system for enterprise-wide migration. The method comprises the steps of creating instances of databases for a migration, for billing and reporting, and repositing reports; gathering information on the organization, location, hardware, and software affected by said migration into a database for planning said migration; and building an inventory of the affected hardware and software using an inventory tracking tool or an inventory mailer. Migration hardware and software is ordered based on said planning and said inventory, using an inventory tool; and labor, hardware, and software as installed are tracked and billed, using said billing and reporting database. Agents for said creating, gathering, building and tracking are enabled using an agent control facility.

Under the present invention, an initial distribution list of electronic message recipients within an organization undergoing an IT migration is generated using a personnel directory of the organization and at least one selection criterion. Once initial electronic message recipients are known, messages will be generated and sent using information from a mailing database and a designated schedule. User records for each of the initial electronic message recipients will be created in an inventory database and will include user information from the personnel directory as well as message information. Based on responses to the initial electronic message, follow-up and final electronic messages can be sent to respective distribution lists, and corresponding information stored in the user records of the inventory database.

Growing community of inventors

Williston, VT, United States of America

Carol I DelGaudio