Honeywell G.m.b.h.

Carol D Ballesty

Barry R Mumm

Paul R Knirk

An alarm system monitoring method for remote monitoring. A local alarm monitoring station receives alarm indications from alarms being monitored. A load processor at the local alarm monitoring station, which may be a part of a first computer, determines whether the local alarm monitoring station should handle the call by comparing its current load of calls to a predetermined limit. If the limit is not crossed by local handling of the call, the local alarm monitoring station will handle the call, and the load number is modified accordingly. If the local alarm monitoring station cannot handle the new call, the call is transferred to a hub station for processing.

System and method for transferring local alarm service monitoring on an

An alarm system monitoring method for remote monitoring. A local alarm monitoring station receives alarm indications from alarms being monitored, and transfers the alarm indication to a first hub station. A load processor at the hub station, determines whether the first hub station should handle the call by comparing its current load of calls to a predetermined limit. If the limit is not crossed by local handling of the call, the first hub station will handle the call, and the load number is modified accordingly. If the first hub station cannot handle the new call, the call is transferred to a second hub station for processing.

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Irvine, CA, United States of America

Carol D Ballesty