International Business Machines Corporation

Google Inc.

Carl Kraenzel

John D Immerman

Andrew Lewis Schirmer

James Patrick Goodwin

William A Mills

Paul Brian Moody

David LeRoy Newbold

Jodi L Coppinger

Jeannie J Lu

Baiju Dhirajlal Mandalia

Daniel M Gruen

David M Lubensky

Michael R O'Brien

Niklas Heidloff

Joann Ruvolo

Christof Lucking

Paul R Bastide

Robert E Loredo

Matthew E Broomhall

Cheng Wu

Aaron Michael Cohen

Justin Thomas Lessler

Christopher W Desforges

Mark A Nowacki

Jeb R Linton

Charles W Kaufman

Miguel A Estrada

Thomas P Moran

Vikas Krishna

Maurice B Shore

Julio Estrada

Stefan Bengt Edlund

Gregory Robert Klouda

Ravi Mani

Douglass J Wilson

Richard M Wilson

Jeff Reagen

Paul Lewis Wilson

Jeffrey T Calow

Suze Berthold

A computer-implemented method includes crawling, by a web crawler, one or more webpages to gather information, resulting in gathered information. The computer-implemented method includes obtaining, by a honeypot logger, activity log data of one or more hackers that access a portion of honeypot content deployed by a honeypot. The computer-implemented method includes dynamically configuring, by a machine capable of learning, the honeypot using the activity log data and the gathered information.

Dynamically configuring a honeypot

An approach is provided for automatically ingesting additional corpus based on an interaction history that is mined to identify a question that meets specified answer deficiency criteria, and then generate a second question which is correlated to the first question by requesting additional answer information for answering the first question, where the second question is posted to a forum using a selected persona so that forum responses can be monitored and ingested as additional content in the knowledge base.

Corpus augmentation system

A system, method, and computer readable medium for monitoring a communication, and providing users with information retrieved from one or more data sources that may be relevant to the communication. An information module monitors a communication associated with at least one remote client by receiving either all (or a portion of) the communication as input. The information module then analyzes the communication to filter out and produce a running list of words that may define the context or key topics of the communication. One or more of the topic words are then used as search terms in a search executed against one or more data sources. The search results may then be forwarded to the remote client in real-time, according to one or more specified parameters. In this regard, a user of a remote client does not have to formulate their own search terms, or even activate the search, while engaged in a communication. By coupling the information module to one or more data sources, a user of a remote client may be presented with access to knowledge reports of experts, various documents, information, or other resources relevant to the context of the communication to which they may currently be associated. This empowers the user with knowledge and expertise sources that match the evolution of the topic(s) of the communication.

Monitoring a communication and retrieving information relevant to the communication

A workflow, enterprise, and mail-enabled application server and platform supports distributed computing and remote execution of web applications. Lotus Domino online services (DOLS) is used by a web site administrator to configure Internet Notes (iNotes) clients to auto download from server, thus providing iNotes clients with web access using HTTP with various browsers, and with local processing and replication. A local run time model comprises a hierarchy of models including object data store model, security model, indexing model, replication model, agent workflow model and mail model. DOLS provides a layered security model that allows flexibility for controlling access to all or part of an application. The highest level of security is managed through a database access control list (ACL). Further refinements within the security model provide access to specific documents, and their views, forms or folders, and include read access lists, write access lists, form access lists and readers and authors fields.

System and method for developing and administering web applications and services from a workflow, enterprise, and mail-enabled web application server and platform

A method, computer system, and computer program product for translating information. The computer system receives the information for a translation. The computer system identifies portions of the information based on a set of rules for security for the information in response to receiving the information. The computer system sends the portions of the information to a plurality of translation systems. In response to receiving translation results from the plurality of translation systems for respective portions of the information, the computer system combines the translation results for the respective portions to form a consolidated translation of the information.

Data security system for natural language translation

A system, method, and processor readable medium for processing data in a knowledge management system gathers information content and transmits a work request for the information content gathered. The information content may be registered with a K-map and assigned a unique document identifier. A work queue processes the work requests. The processed information may then be transmitted to another work queue for further processing. Further processing may include categorization, full-text indexing, metrics extraction or other process. Control messages may be transmitted to one or more users providing a status of the work request. The information may be analyzed and further indexed. A progress statistics report may be generated for each of the processes performed on the document. The progress statistics may be provided in a record. A shared access to a central data structure representing the metrics history and taxonomy may be provided for all work queues via a CORBA service.

Knowledge gathering system based on user's affinity

Described are a dynamic interest profile (DIP) system and method for dynamically tracking interests of a user based on personal information. The DIP system obtains electronic documents of the user from a document stream and processes the documents to obtain certain information therefrom. Based on the information obtained from the documents, the DIP system identifies terms, people, documents, and collections that are of importance to the user. These items of importance become part of a dynamic interest profile of the user. The dynamic interest profiles persist in a database. The DIP system also provides an application program interface (API) for accessing DIPs in the database. Application programs can employ this API to customize program behavior to the particular interests of the user executing those programs.

System and method for dynamically tracking user interests based on personal information

A method is provided which utilizes a threading service to offer enhanced features for a document management system including an email system. Various enhanced email features may be provided through one or more of the following components: a delete module, a reply module, a profile module, and a search module. The delete module enables a user to delete a selected message, a set of related messages, or the whole set except for the selected message. The reply module enables a user to send a reply message to all addresses associated and involved with an entire set of related messages. The profile module enables a dynamic interest profile to contain all relevant information from an outgoing message and a set of messages related to the outgoing message. The search module enables search results to include documents which match the user's query as well as documents related to the documents which match the user's query.

System and method for building interest profiles from related messages

The invention discloses a system and method for filling out a form from a dialog between a caller and a call center agent. The caller and the caller center agent can have the dialog in the form of telephone conversation, instant messaging chat or email exchange. The system and method provides a list of named entities specific to the call center operation and uses a translation and transcription minor to filter relevant elements from the dialog between the caller and the call center agent. The relevant elements filtered from the dialog are subsequently displayed on the call center agent's computer screen to fill out application forms automatically or through drag and drop operations by the call center agent.

Dialog filtering for filling out a form

A system and method is disclosed for extracting and maintaining in a virtual address book one or more electronic mail addresses from one or more of the various address fields (e.g., 'From,' 'To,' &#x201c;Cc,&#x201d; &#x201c;Bcc&#x201d;) of one or more e-mail messages either transmitted from or received at a predetermined network node (e.g., a client or server). Electronic mail addresses stored in the virtual address book may be made available to &#x201c;auto-complete&#x201d; capabilities utilized during the addressing of electronic mail messages.

System and method for extracting and managing message addresses

A method of generating a context-inferenced search query and of sorting a result of the query is described. The method includes analyzing an event associated with the user to determine a contextual setting, dynamically generating a search query based on the contextual setting, and searching at least one information source using the search query to generate a search result. Additionally, the method includes calculating an importance value for each item of the search result, sorting the items of the search result according the importance value, and displaying the sorted search result to the user.

Method of generating a context-inferenced search query and of sorting a result of the query

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Boston, MA, United States of America

Carl Kraenzel