Jasper Technologies, Inc.

Jasper Wireless, Inc.

Siebel Systems, Inc.

Cisco Technology, Inc.

Carl Keller

Suparna Kumar

Amit Narayan Gupta

Jahangir Mohammed

Daniel Gerard Collins

Terrence Poon

Scott Taft Potter

Curtis Govan

Sunil P Sheshadri

Jack McGwire

Macario Namie

Scott Barkley

Rakesh Kumar

Katherine H Mobley

Matthew Scott Malden

Michael E Flexer

Bradley Scott Adelberg

Sabarivasan Viswanathan

Ramesh Venkataperumal

Amit Gupta

Suparama Kumar

Supama Kumar

A system including a server coupled to a wireless network, the server comprising a wireless interface adapted to transmit and receive wireless signals, one or more processors coupled to the wireless interface, the one or more processors adapted to: detect a registration request sent from a wireless device to a home location register (HLR) over which the server has authority to control, the request indicating an International Mobile Subscriber Identity (IMSI) associated with a subscriber identity module (SIM) card in the wireless device, send a reply to the wireless device in response to a determination that the IMSI is associated with a subscriber account that has not been activated, wherein the reply includes a web link to be displayed on the wireless device, receive a message from the wireless device when the web link displayed on the wireless device is subscriber activated, the message identifying characteristics of the wireless device, send a sequence of webpages to the wireless device, the webpages providing a customized activation process for establishing the subscriber account based on identified characteristics of the wireless device, and receive information related to the subscriber account from the wireless device in response to the webpages to thereby establish and activate the subscriber account.

Method for enabling a wireless device with customer-specific services

A cellular network system comprises a device identifier comparator and a connection enable indicator. A device identifier comparator for comparing a received device identifier with one of a plurality of stored device identifiers, wherein the one of the stored plurality of stored device identifiers is associated with a stored subscriber identifier. A connection enable indicator for indicating whether a connection from a cellular device associated with the received device identifier to a data network associated with the cellular network system should be enabled.

Enhanced manageability in wireless data communication systems

A system for managing wireless devices in a wireless network comprising: a processor; and a memory coupled with the processor, wherein the memory is configured to provide the processor with instructions which when executed cause the processor to: receive a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieve diagnostic information associated with the wireless device from the wireless network; retrieve diagnostic information associated with the wireless device from the wireless device; determine at least one solution for the problem associated with the wireless device based on the retrieved diagnostic information from the wireless network and the wireless device; transmit the at least one solution; and receive a confirmation that the problem has been resolved.

Core services platform for wireless voice, data and messaging network services

A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.

A cellular device comprises: a data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria; and an automatic network reconfiguration module, which stores an alternative network list, for automatically reconfiguring the data network connectivity to restore or improve the data network connectivity. In response to the indication of the data network indicator, the automatic network reconfiguration module is adapted to: automatically retry a registration process with the cellular network, and if retrying the registration process is unsuccessful, choose an alternative cellular network from the alternative list to join by restarting the registration process from an International Subscriber Identity Module (IMSI) attach step.

Connectivity management and diagnostics for cellular data devices

A cellular network device comprises a data network indicator and an automatic network reconfiguration module. A data network indicator provides an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. An automatic network reconfiguration module automatically reconfigures network data connectivity in the event that an indication has been provided that data network connectivity does not meet performance or configuration criteria. A cellular network device comprises a data network indicator and a management channel. A data network indicator for providing an indication when data network connectivity associated with a cellular network does not meet performance or configuration criteria. A management channel for enabling automatic access in the event that an indication is received that data network connectivity does not meet performance or configuration criteria, wherein the management channel enables automatic access to the cellular network device for administrative maintenance or reporting.

A system for monitoring and diagnosing communication systems comprises: an interface, a processor, and a graphical user interface. The interface receives one or more communication data streams. The processor extracts information from the one or more communication data streams. And, the graphical user interface displays the information as a plurality of time-correlated lanes.

Virtual diagnostic system for wireless communications network systems

Growing community of inventors

Danville, CA, United States of America

Carl Keller