International Business Machines Corporation

Carl A Braam

David Mark Ogle

A method of monitoring instant messaging usage can include identifying an instant messaging session between a plurality of participants, selecting a participant in the instant messaging session, identifying at least one attribute of the instant messaging session, and identifying at least one attribute of the selected participant. The method further can include determining an instant messaging usage metric for the selected participant according to the at least one attribute of the instant messaging session and the at least one attribute of the selected participant and outputting the instant messaging usage metric of the selected participant.

Monitoring instant messaging usage

A method, system and computer usable medium are disclosed for delivering an electronic message. A first computer is used to receive voice data from a user and to generate a message data file therefrom. A test is then conducted to determine whether a predetermined second computer is operably coupled to the communication network. If the result of the test indicates that the second computer is not coupled to the communication network, the message data file is forwarded to a predetermined storage location in an electronic messaging system. The message data file is subsequently retrieved from the predetermined storage location by the predetermined second computer and processed to comprise text data or voice mail data prior to forwarding to the predetermined storage location in the electronic messaging system.

Growing community of inventors

Chapel Hill, NC, United States of America

Carl A Braam