Alcatel Lucent

Allstate Insurance Company

Byron J Williams

David S Benco

Anjana Agarwal

Ruth S Gayde

Paul R Turnbull

Chetan Prakash Singh

Nedier Janvier

Hiral T Shah

Subbu Arunachalam Sankara Narayanan

According to some aspects of this disclosure a roadside assistance application programming interface (API) may allow any type of application, internet of things device, voice recognition device, and others to provide roadside assistance functionality. According to some aspects of this disclosure a device may communicate with sensors or an on-board diagnostics system of a vehicle and retrieve vehicle data. The device may recommend a service based on the vehicle data. The device may send a request for roadside assistance. The device may be used to enroll a user as a member of a roadside assistance benefits program. The above mentioned steps may all be performed via a single application running on the device. According to some aspects of this disclosure a device may process a roadside assistance request and determine a roadside assistance service provider to send to a user that requested roadside assistance.

Roadside assistance system

A method of preventing a customer programmable device from causing security threats to itself or to a communication system is provided. The method includes establishing one or more thresholds by programming or configuring of the device, detecting whether one or more of the thresholds have been exceeded using one or more detection mechanisms, and taking action in response to each threshold that has been exceeded.

Security protection for a customer programmable platform

Telecommunication networks and methods are disclosed for providing a group session service for a plurality of participants. An application server in the telecommunication network receives a plurality of real-time media streams from the participants of the group session, and identifies voice media in the individual media streams. The voice media represents the spoken voice of the participants, and includes talking intervals separated by idle intervals (i.e., pauses in the spoken voice). The application server inputs the talking intervals as audio media elements into an audio media queue in the order received, and also outputs the audio media elements from the audio media queue in the order in which the audio media elements were inputted (i.e., in a first-in-first-out (FIFO) fashion) to generate a collective media stream for the group session. The collected audio stream is then provided to the participants of the group session.

Voice group sessions over telecommunication networks

IMS networks and methods are disclosed for providing purchasing sessions to mobile devices that are located proximate to a business. IMS network includes an application server that provides advertisements for the business to mobile devices that are located proximate to the business (i.e., the advertisements are pushed to the mobile devices). Responsive to an advertisement, the user of a mobile device may contact the application server through the mobile device to purchase one or more items from the business. The application server responds to the mobile device with receipt information for the purchase. The user may then request delivery of the purchased item through the mobile device by transmitting some or all of the receipt information to the application server. The application server may then schedule delivery of the item to the user of the mobile device.

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Chicago, IL, United States of America

Byron J Williams