Apollo Education Group, Inc.

Bryce Griner

Manish Upendran

David Le

Ted Wong

Isabel George

Jo-Jo Lin

Joe Koberstein

Sachin Garg

Techniques for detecting and addressing performance issues related to a mobile application are provided. Examples of performance issues include a backend service (to which the mobile application is configured to transmit requests) becoming unavailable or overloaded, a third-party service that the mobile application relies on for data pertaining to the backend service becoming unavailable, and security vulnerabilities or code irregularities in the code of the mobile application. A fallback service that is separate from the backend service detects the performance issues and sends fallback data to the mobile application. The fallback data may cause the mobile application to operate in an offline mode, where the mobile application requests locally stored data instead of transmitting data requests to the backend service. The fallback data may reference page views that the mobile application downloads and displays instead of other page views that are based on data from the backend service.

Service response detection and management on a mobile application

A system and method are provided for a routing system that enables a tenant service provider to send events to users, using applications, on one or more devices. Events may include be any message or data intended to be sent to one or more users. Specifically, a tenant service provider may send events to users on various devices without the tenant service provider being aware of the device, or type of device, that the user is using. The tenant service provider need not have any knowledge of the specific users that may receive the events sent by the tenant service provider. Thus, a tenant service provider may disseminate events to users on various devices by sending a single message to a routing service. The routing service may then distribute the event to each of the devices and each of the applications each user has selected.

Multi-tenant message routing and management

Growing community of inventors

Mesa, AZ, United States of America

Bryce Griner