Crane Merchandising Systems, Inc.

Isochron, LLC

Bryan W Godwin

James M Canter

Erin M Defossé

Jizhi Wu

William A English

William C Royal, Jr

William Hamilton Harris, Jr

Troy Doom

Victor Partyshev

William J Kalter

William C Royal

Jr William C Royal

Automatic planogram programming for a glass front snack or cold drink vending machine is accomplished using tray, product and price barcodes, each preferably a different type of barcode. Trays within the vending machine are labeled with unique barcodes, and a set of price barcodes for predetermined prices is provided together with a USB-connected scanner. The barcode label affixed to any tray is scanned by the route driver. The UPC/EAN barcodes on products are then scanned for each selection progressing across the tray, together with a price barcode for the first selection and each subsequent selection having a different price from the prior selection on the tray. Planogram data for the tray may be reviewed and corrected on a customer interface display for the vending machine before moving on to another tray, with the trays programmed in any order. The planogram for the entire vending machine is quickly and accurately programmed.

Method for automated planogram programming in a vending machine

A remote data acquisition and transmission system for vending machines may be provided. The system may comprise a vending machine and at least one host device. The vending machine may comprise a vending machine controller; and an Internet Protocol (IP) network interface operable to communicate operation data to and from the vending machine controller. The at least one host device may be communicatively coupled to the IP network interface via at least one IP network, and the host device may be operable to communicate operation data to and from the IP network interface.

Apparatus and method for monitoring and control of remotely located equipment

A system and method for monitoring performance of field assets are disclosed. A method may include transmitting packets on a shared bus located in a field asset may be captured. The captured packets may be analyzed to determine one or more operational parameters associated with one or more peripheral devices coupled to the shared bus. The one or more operational parameters may be analyzed to determine an operational efficiency of the field asset.

Systems and methods for monitoring performance of field assets

A method and system are provided for estimating consumer demand at remotely located equipment and establishing dispatch schedules for servicing the remotely located equipment. Data from the remotely located equipment may be classified into a hierarchy or various levels of reliability for use in calculating a consumer demand estimate for each product and/or each service available at the remotely located equipment. A full set of sales data for each product or service over multiple time intervals with no equipment problems, no out of stock conditions and no other operating problems may be classified as the highest level of reliability and predictability possible for calculating a consumer demand estimate. The lowest level of data used to calculate a consumer demand estimate may be a historical average of daily sales for all products or services sold over a long period of time at the remotely located equipment.

Method and system for evaluating consumer demand for multiple products and services at remotely located equipment

A wireless interface module interfaces a machine control system, such as a vending machine controller, with one of plural wireless networks through one of plural removably coupled wireless transceivers. Communication between geographically distributed vending machines and a desired wireless network is supported by coupling a transceiver associated with the desired network to the wireless interface module. This advantageously provides flexibility in selecting from one of plural wireless networks for a distributed vending machine so that communication between the control system and a distal operating center is supported over a preferred wireless network through a standardized wireless interface module incorporated in the vending machine by changing the wireless transceiver removably coupled to the wireless interface module.

Method and system for interfacing a machine controller and a wireless network

A field asset such as a vending machine includes a coin acceptor, a bill validator, and a card reader all operatively connected to a shared bus. A rich content display device displays color graphics and an extended function adapter (EFA) coupled to the shared bus includes a rich content agent (RCA) to manage rich content displayed on the display. The RCA may include a content management agent (CMA) coupled to a rich content player that executes rich content file for display on the display device. The EFA may include a cashless agent to generate procedural state information. The CMA detects the procedural state information and controls the presentation of rich content on the display device based at least in part on the detected procedural state information. The EFA may include an analytic agent to determine a substantive state of the vending machine including an inventory state and an environmental state.

Rich content management and display for use in remote field assets

A controller may be provided to monitor and record various activities associated with remotely located equipment, e.g. a vending machine or a service vehicle. The controller may also be operable to communicate over multiple wireless communication paths with remotely located equipment, handheld devices and/or a network operations center over multiple wireless networks.

Apparatus and method to provide multiple wireless communication paths to and from remotely located equipment

A method, system and apparatus for identifying malfunctioning remote devices, such as point of sale devices, are disclosed. In operation, a performance history for one or more remote devices is built and a normal operating day is determined from the performance history. Also extracted from this performance history are average and variance values for various aspects of satisfactory remote device performance. During remote device evaluations, the current operating performance of each remote device is compared with the normal day and the average and variance values for the respective remote device. For remote devices operating outside of the normal day, average and variances values, a likelihood estimate that the remote device is actually malfunctioning is calculated. For remote devices determined likely to be malfunctioning, an approximation of the remote device's losses are made such that the remote device with the greatest losses may be prioritized for maintenance or other purposes.

Method and system for predicting the services needs of remote point of sale devices

The present invention provides a system, method and apparatus for collecting, storing and communicating vending machine transaction data. The system preferably includes an embedded data collection and storage device that, when placed inside a vending machine, will collect both DEX and MDB data using a combination of ad-hoc scheduling and trigger-based events. In addition, the embedded data collection and storage device may collect transaction data concerning handheld transactions as well as vending machine error transactions, including timestamps. Functionality operable to permit handheld computer communication with the vending machine, as well as at least a cashless media transaction device may also be included. Data transferred to the handheld computer may be subsequently communicated to one or more host applications or credit agencies.

Growing community of inventors

Round Rock, TX, United States of America

Bryan W Godwin