Vonage Business Limited

Bryan Stokes

Baruch Sterman

Kevin John Alwell

Alexander Gruber

Stephen Hudek

Systems and methods for providing a translation-enabled multiparty communication session utilize a translation service that is configured to receive individual audio streams from each participant in the communication session, and which then generates a participant text stream for each participant based on their audio stream. This can be accomplished using speech-to-text techniques. Each participant's text stream is then translated into a different language to create a translated participant text stream. Individual participants in the communication session can then subscribe to the translated participant text streams to view a translation of what each participant is saying during the communication session.

Systems and methods for providing and using translation-enabled multiparty communication sessions

In one of its aspects the technology disclosed herein concerns an Internet Protocol (IP) telephony communication system () comprising a location server (()) and a call server (). The location server (()) is configured to obtain a first virtual identifier associated with a first telephony visit associated with a customer account to a first physical location and to obtain a second virtual identifier associated with a second telephony visit associated with the customer account to a second physical location. The location server (()) is configured to obtain the first virtual identifier and the second virtual identifier in coordination with an emergency answering service (). The call server () is configured to provide the emergency answering service () with an appropriate one of the first virtual identifier and the second virtual identifier in accordance with whichever of the first physical location and the second location is an emergency location from which an emergency call associated with the customer account is placed.

Virtual identifier for emergency call handling

Methods, apparatuses and systems for establishing a telecommunication session may include receiving a plurality of communication identifiers of a first type, determining one or more communication identifiers of a second type based on, for each, its association with at least one of the communication identifiers of the first type, associating the one or more communication identifiers of the second type with an identifier of the telecommunication session, receiving a request to join the telecommunication session and bypassing an authentication action and granting the request to join the telecommunication session. Alternatively, methods, apparatuses and systems for establishing a telecommunication session may include initiating, at a time based on at least a time period associated with the telecommunication session, one or more connection requests, each connection request directed to one of the communication identifiers of the second type that is associated with the identifier of the telecommunication session.

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Hillsborough, NJ, United States of America

Bryan Stokes