International Business Machines Corporation

Servicenow, Inc.

Sas Institute Inc.

Bryan M Ellington

Joshua S Allen

Robert L Nielsen

Bradford Austin Fisher

Jacob E Yackenovich

Robert N Bonham

Colleen Lhota

Perry Lee Statham

Joseph Loewengruber

James P Kuell

Techniques to simulate production events are described. Some embodiments are particularly directed to techniques to simulate production events based on randomization across a distribution of production events. In one embodiment, for example, an apparatus may comprise a simulation application operative to simulate one or more commands in a simulated environment using a task hierarchy, the simulation application comprising a configuration component, a command generation component, and an execution component, wherein simulating the one or more commands comprises executing one or more task commands. The configuration component may be operative to receive the task hierarchy from the data store, the task hierarchy comprising a plurality of task entries, each task entry comprising a list of task entries or a task command, the list of task entries comprising probabilities associated with each task entry in the list of task entries, wherein task commands correspond to the simulated environment representing a production environment. The command generation component may be operative to determine the one or more task commands by traversing through the task hierarchy based on the associated probabilities until the one or more task commands are reached. The execution component may be operative to execute the one or more task commands as one or more simulated commands in the simulated environment. Other embodiments are described and claimed.

Techniques to simulate production events

A method, system and apparatus for estimating an SLA breach value. The method can include processing resource data to identify an acceptable SLA breach value; and, displaying the acceptable SLA breach value through a user interface. The processing step can include identifying a best practices SLA breach value based upon resource data for an aggregation of customers. Alternatively, the processing step can include identifying an average SLA breach value for a specific customer. As a further alternative, the identifying step can include identifying an average SLA breach value for a specific customer for a specific resource. As yet a further alternative, the processing step can include identifying an SLA breach value trend based upon past measured historical systems management data; and, predicting a future SLA breach value based upon the trend. In all cases, the acceptable SLA breach value can be increased by a fixed proportion.

Autonomic SLA breach value estimation

A method for multi-scenario software deployment includes creating a software deployment plan that includes at least one task granulated into independently executable sub-tasks; and saving the software deployment plan on a computer readable medium. A computer program product for multi-scenario software deployment includes computer usable program code configured as a software deployment program which runs on a controlling computing device; the software deployment program being configured to: query a user for deployment parameters corresponding to software to be deployed to a target computing device(s); and create a plan for deploying software to a target computing device(s) which can be performed automatically and includes tasks that can be independently performed by separate people. The tasks deploying the software to the target computing device(s) are then performed according to the deployment parameters.

Multi-scenerio software deployment

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Cary, NC, United States of America

Bryan M Ellington