Vmware, Inc.

Omnissa, LLC

Brooks Peppin

Ondrej Stastny

Shravan Shantharam

Alexey A Polyakov

Kishore Krishnakumar

Xueliang Hua

Nitin Rao

Nikhil Ravishankar

Paul Adam Ryman

Vijay Chari Narayan

Rob Schlotman

Jason Roszak

Ahmad Bilal

Mohamed Elsherif

Ian Drennan

Disclosed are various embodiments for provisioning client devices. An enterprise credential can be obtained from a provisioning service. A client device can send an enrollment request to a management service specific to the enterprise associated with the client device. The management service can send an enrollment response to the client device. Then, the client device can receive a provisioning package from the management service. Next, the computing device can then be configured based upon the enrollment response.

Connected provisioning

Disclosed are various approaches for remotely deploying provisioned packages. An installer for an application is stored in a cache location of the client device. A hash of the installer is then written to a registry of the client device. The installer is then executed to install the application on the client device. Then, the client device is registered with a management service. Subsequently, a registration confirmation is received from the management service. The hash of the installer is then confirmed and the installed application is identified to the management service as a managed application installed on the client device.

Remote deployment of provisioned packages

Disclosed are various embodiments for provisioning client devices. A configuration file previously installed on the computing device can be read. The configuration file can contain a provisioning address. Then, a user account is automatically created using a predefined username and credential stored in the configuration file. Next, an enrollment request can be sent to the provisioning address to enroll the computing device with a provisioning service using the user account. In response, an enrollment response can be received from the provisioning service. The computing device can then be configured based upon the enrollment response.

Examples described here include systems and methods for refreshing the operating system ('OS') of a device enrolled in a management platform. Execution of a first command file ensures that necessary components of the management platform residing on the device are stored in a partitioned portion of the device hard drive to preserve them during the OS refresh. After a new instance of the OS has been installed, execution of a second command file migrates the necessary components from the partitioned portion of the hard drive to the new OS instance. When the user logs back into the refreshed device, a third command file installs all necessary device management components at the new OS instance and re-enrolls the device with the management platform. In this manner, the OS of a managed device can be refreshed and re-enrolled in the management platform without significant input from a user or administrator.

Management platform recovery for a user device

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Colorado Springs, CO, United States of America

Brooks Peppin